Cashier

The Home Depot; Bristol (CT); On-site; USD 24,000 - 30,000; Full time

Job summary

The Home Depot in Bristol, CT is seeking a Head Cashier to lead front-end operations. The role focuses on processing checkout and return transactions, maintaining the Self-Checkout area, and delivering fast, friendly service.

Ideal candidates have 1+ years of cashier experience and strong customer service skills, with responsibilities including coaching newer cashiers and supporting price checks and escalations as needed.

Qualifications

• 1+ years of cashier experience preferred for Head Cashier.
• Strong customer service skills.

Responsibilities

• Process Checkout and Returns transactions for customers.
• Monitor and maintain the Self-Checkout area.
• Provide information and identify selling opportunities to customers.
• Escalate issues to resolve customer concerns; coach and train Front End Associates.

Skills

Cashier experience

Customer service

Tools

POS system

Job description

86406BR

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.