Cashier

Sardi’s Pollo A La Brasa; Beltsville (MD); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

PTO- Paid Time Off

Free meals

Health Insurance contribution

Holiday Pay

Weekly Pay

Job summary

Sardi’s Pollo A La Brasa is hiring Cashiers in Maryland. As a Cashier, you will greet guests, take and process orders, and ensure accuracy while upholding food safety standards.

You will engage with customers over the phone and in person, learn the menu, and help maintain a clean, organized service area. The role emphasizes friendly, efficient service, knowledge of allergens, and teamwork to support the dining experience.

Qualifications

• Customer service mindset and friendly attitude.
• Ability to learn menu items and communicate allergen information.

Responsibilities

• Take and process orders with a friendly, fast, and accurate approach.
• Manage cash register and follow cash handling procedures.
• Answer incoming calls with consistent service and courtesy.
• Maintain cleanliness and organization in workstations and service areas.
• Follow food safety and sanitation guidelines and report issues to a manager.

Job description

We're hiring Cashiers to join our team!

As a Cashier, you will have a variety of responsibilities - from selling to cleaning and everything in between. Some responsibilities will include:

• Taking and Processing Orders: Be friendly, fast, and effective. Greet our guests, nicely ask for their order, make sure it's correct, and move to the next step. Guide our guests through the process in a warm, sincere manner by following the Steps of Service below
• Suggestive Selling: Suggestive selling is great service! Help our guests have the best experience by making suggestions and anticipating their needs. You must be able to describe every item and make recommendations without being aggressive. You must know the menu well enough to be able to answer general questions about allergens, dietary restrictions, and substitutions.
• Register and Cash Control: Follow the Cash Handling Policy procedures especially when entering orders and payments. Avoid mistakes and delays by being careful and detailed. Notify a manager immediately if you need to make a deposit, order change, or need register supplies. Work carefully with other team members and managers to protect our safety and property
• Answering the Phone: Treat our guests the same on the phone as in person. See the section on Telephone Procedures below.
• Preparing and Maintaining: Use the checklists to start and stay organized, clean, and fully stocked. Keep personal items such as phones, clothing, and personal beverages and food out of this area
• Always be thinking about what's next - the next step, the next guest, the next phone call, or the next
• Look at our guests - what do they need? More food or drinks? Clean-up? Directions to the restrooms?
• Look for ways to help elsewhere - are the floors or windows dirty? Do other stations need stocking? Do other team members need help?
• Practice Food Safety: Follow the proper procedures especially including properly washing your hands. Always wash your hands thoroughly and avoid cross contamination when handling food, cleaning supplies, or money. Notify a manager immediately if you notice any problems with equipment temperatures, food safety, or food quality

Why work with us?

We offer great benefits to our team members including:

• PTO- Paid Time Off
• Free meals
• Health Insurance contribution
• Holiday Pay
• Weekly Pay

Sardi's is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, Sardi's complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. Sardi's also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

Disclaimer - Sardi's values diversity among our team members and the unique perspective this brings to the Company

Disclaimer - It is unlawful in Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this provision is guilty of a misdemeanor and subject to a fine not exceeding $100.