Cashier

The Home Depot; Avon (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

The Home Depot in Avon, OH is seeking a Head Cashier to lead frontline cashier operations and deliver fast, friendly service. The role involves supervising, coaching and training cashiers, managing price checks, and handling POS transactions for various registers including Self-Checkout.

Experience as a cashier is preferred, with a focus on accuracy, safety, and customer satisfaction in a busy retail environment.

Qualifications

• The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

Responsibilities

• Provide fast, friendly, accurate and safe checkout/return service.
• Monitor and maintain the Self-Checkout area.
• Coach and train Front End Associates.
• Escalate customer issues and assist in supervision.
• Expedite price checks and approve POS transactions and markdowns.

Skills

Cashier experience

Customer service

Coaching

POS transactions

Tools

POS system experience

Job description

84925BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.