Cash Supervisor - Night Shift

rb; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) retirement plan

Paid time off

Transit benefit

Onsite gym

Subsidized cafeteria

Learning and growth opportunities

Job summary

Federal Reserve Bank of Chicago seeks a supervisory leader for the Cash Services Department to oversee currency handling, unit operations, and staff performance. You will manage multiple units, ensure timely processing, and drive process improvements while coordinating with internal teams and external stakeholders.

Responsibilities include staff development, training, and ensuring adherence to governing procedures.

Qualifications

• Bachelor's Degree or equivalent experience.
• 3–5 years of related work experience.
• Prior experience in Operations/Production management.
• Relevant coursework in operations, business, computers and/or accounting.
• Demonstrated leadership abilities and independent thinking.
• Strong analytical and communication skills.
• Proficiency with MS Outlook, Word and Excel; IT systems knowledge.
• Ability to work extended hours.

Responsibilities

• Supervises a staff of direct reports, coordinators and operations personnel in the Cash Services Department.
• Schedules and assigns daily work and monitors operations per procedures and deadlines.
• Coordinates workflow, solves operational problems and delegates tasks.
• Leads staff meetings and monitors quality and productivity.
• Recommends programs to improve quality and efficiency.
• Coaches and mentors staff and participates in employee training.
• Assists in staff development and performance evaluations.

Skills

People leadership

Analytical skills

Communication skills

Independent thinking

Decision making

Extended hours flexibility

Education

Bachelor's Degree

Tools

MS Outlook

MS Word

MS Excel

Job description

Company

Federal Reserve Bank of Chicago

Supervises a staff of direct report operations personnel engaged in one or more valuables handling units of the Cash Services Department. Schedules and assigns daily work assignments and monitors operations to ensure duties are performed accurately, in accordance with established procedures and deadlines. Ensures the appropriate circulation of a significant value of currency/coin inventory to meet the needs of financial institutions during normal operations and contingency events. Develops and recommends work methods to maximize operational efficiency. Maintains working knowledge and ensures proper application of all Cash governing procedures including Custody Control Standards, Federal Reserve Currency Operational Manual, District Procedure Manual, and other Cash governing documents. The level of work is considered advanced and staff must be able to work under minimal supervision. This job has direct reports.

Your Responsibilities

• Supervises a staff of direct reports, coordinators and operations personnel engaged in one or more units of the Cash Services Department.
• Schedules and assigns daily work assignments and monitors operations to ensure duties are performed accurately, in accordance with established procedures and deadlines.
• Coordinates workflow, solves operational problems and delegates work assignments.
• Coordinates staff meetings.
• Monitors quality and production standards.
• Recommends, develops and implements programs to improve quality and enhance productivity.
• Consults with department management, other departments and financial institutions to discuss and resolve operational problems.
• Demonstrates effective leadership skills by acting in a manner that demonstrates the Bank's vision, values and desired culture; demonstrates respect for everyone, fosters an environment that provides an opportunity for staff to grow and excel; builds and sustains productive relationships; addresses conflict respectively and constructively; and works in partnership within and across workgroups; provides both peer and staff level coaching and mentoring.
• Assists in the development and administration of staff.
• Trains and/or directs employee training in operational procedures and controls.
• Prepares and administers performance evaluations and other personnel related matters.
• Monitors staff time and attendance.
• Counsels employees on performance, recommends promotions and placements.
• Coordinates and/or conducts staff training.
• Participates in employment decisions by interviewing and selecting qualified candidates.
• Participates in internal initiatives and acts as a representative of the Seventh District when applicable.
• Responsible for the daily opening and closing of vault doors and associated positioning of supporting structures.

Unit Specific Duties:

High Speed Unit:

• Ensures currency is processed timely and efficiently and maintains, tests, and tracks sensors.
• Provides technical assistance to staff and field engineers.
• Performs testing of highly technical processing equipment.
• Coordinates equipment maintenance/repair with field engineers and other outside contractors.

Paying and Receiving Unit:

• Ensures the efficient flow of currency to and from High Speed.
• Coordinates external shipments with other Federal Reserve Banks.
• Plan new currency shipments to ensure appropriate payable inventory is maintained.

Coin Unit:

• Monitors daily activities of all terminals.
• Performs periodic audits of terminals.
• Orders coin from the Mints.

Administration Unit:

• Ensures daily balancing of all Cash Department's entries to the Bank's accounting system and accurate reporting of statistical data
• Leads the department in testing, training and implementation of various Cash automated systems.

Your Background

• Bachelor's Degree or equivalent experience as noted below
• 3 to 5 years of related work experience
• Prior experience in Operations/Production management
• Relevant coursework in operations, business, computers and/or accounting
• Demonstrated independent thinking and decision-making abilities
• Demonstrated people leadership skills
• Strong analytical skills
• Solid communication skills, both oral and written
• Ability to use MS Outlook, MS Word, MS Excel and automated information technology systems
• Ability to work extended hours

What we Offer

Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria

A learning environment with opportunities to gain new skills and grow your career

Additional Requirements

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed. The s