Cash Register Administrator

Remote Jobs; United States; Remote; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) plan

Paid Time Off (PTO)

Job summary

Labcorp is seeking a REMOTE Cash Register Administrator to join our team. This role conducts merchant ID setup, software deployment, and revenue cycle duties with a patient-facing cash application.

You will resolve payment and deposit issues and collaborate with Treasury, IT, and Phlebotomy to maintain accuracy. Ideal candidates have a High School diploma or GED with 3 years in healthcare revenue cycle or Labcorp IT support, plus strong problem solving and communication skills.

Qualifications

• High School diploma or GED plus 3 years of Healthcare Revenue Cycle Management or Labcorp IT Support experience.
• Remote software use and IT support experience preferred.
• Strong analytical and communication skills for complex procedures.

Responsibilities

• Collect and enter information for site setup of merchant IDs and bank accounts.
• Troubleshoot cash register, payment processing and deposit issues by phone.
• Coordinate with Treasury and IT to resolve banking and balancing issues; report missing funds.
• Review audit files and ensure compliance with policies and controls; adjust as needed.
• Develop training materials for Patients Easy Pay and DTS functions.

Skills

Analytical thinking

Problem solving

Communication skills

Education

High School diploma or GED

Tools

LCBS

LCLS

Excel

Word

Outlook

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp's Cash Register Support Team has an exciting opportunity for a Cash Register Administrator. This role can best be summarized as an all-inclusive, dedicated helpline for Phlebotomy with a patient-facing, internal cash collecting software application.

Labcorp is seeking a REMOTE Cash Register Administrator to join our team!

Work Schedule: Monday - Friday; 8:00am-5:00pm (Flexible- up to 10:00a start)

Job Responsibilities:

• Collection and entry of necessary information for site setup of merchant ID numbers and bank account creation. Monitor throughout the process of merchant ID setup, notify Treasury of issues/delays and coordinate and install the cash register software with appropriate serial numbers, merchant ID numbers and user access. Setup access to DTS (Digital Deposit System).
• Troubleshoot and determine needed action for issues with the cash register, payment processing and/or deposit problems via telephone support incoming from PSC and IOP staff. Recreate needed deposit pickup requests.
• Work closely with Treasury, Corporate AR, Divisional IT, PSC Supervisors/Managers and Phlebotomy to coordinate resolution of banking/balancing issues. Review weekly divisional audit files from the cash sales process to ensure compliance with company policies, business procedures and internal controls. Report/investigate all missing funds.
• Resolve system issues from the daily/weekly exception report. Research exception items on LCBS, LCLS, and PEP cash register to identify issues. Determine the appropriate action to resolve, issue adjustments, request missed payment postings, correct system pricing issues with cash sales, and approve patient billing for reflex testing or balance billing to ensure patients are billed appropriate amounts.
• Work with appropriate departments to establish and maintain training materials and standard operating procedures for Patients Easy Pay and DTS functions. Recommend training opportunities to PSC Supervisor/Manager for end users.
• Work with Divisional IT to identify connectivity issues or equipment issues which impact the overall performance of patient easy pay.

Minimum Qualifications:

• High School or GED equivalent plus 3 years of Healthcare Revenue Cycle Management or Labcorp IT Support experience

Preferred Qualifications:

• Bachelor's degree with 5 or more years of Healthcare Revenue Cycle Management and IT Support experience
• Remote software use and understanding
• RCM Systems and IT Support experience
• Network or Application Support

Additional Job Standards:

• Strong analytical and problem-solving skills. Ability to evaluate, recommend/fix application issues as well as develop processes needed to support application use.
• Excellent interpersonal, coaching, and communication skills needed, including the ability to communicate complex procedures clearly and concisely, both orally and in writing to phlebotomists, supervisors, managers, and divisional leadership.
• Excellent computer skills; extensive working experience with Excel, Word, Outlook, and Windows functionality as well as LCLS and LCBS. Prior experience with remote software use in a help desk environment beneficial.

Application Window Closes:

10/5/2026

Hourly Range:

$20.00 - $30.00

Benefits:

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information,

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.