Cash Receipts and Collections Coordinator

Wiley Rein LLP; Washington (District of Columbia); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Flexible work program

Job summary

Wiley Rein LLP in Washington, DC, is seeking a Cash Receipts and Collections Coordinator to support the Accounting and Finance Department. Under the Director of Billing and Revenue, you will post cash receipts, reconcile accounts, and monitor AR collections.

This on-site role requires strong Excel, client-service orientation, and experience with billing systems such as LMS, Elite, or Aderant. You will collaborate with attorneys and staff to resolve invoice questions and ensure timely payments.

Qualifications

• High school diploma required; accounting degree preferred.
• 2+ years in accounting or accounts receivable.
• Experience in collections or client accounts preferred; law or professional services helpful.

Responsibilities

• Post daily cash receipts accurately in the accounting system.
• Monitor AR aging and follow up on balances.
• Serve as a point of contact for billing inquiries.
• Maintain detailed client communications records.
• Support month-end and year-end close processes.
• Assist with special projects and process improvements.

Job description

Wiley, a leading Washington, DC law firm, has an opening for a Cash Receipts and Collections Coordinator postion to support our Accounting and Finance Department. Under the direction of the Director of Billing and Revenue, the Cash Receipts and Collections Coordinator is responsible for the accurate and timely posting of cash receipts, reconciliation of accounts, and ongoing monitoring and collections of client accounts receivable.

This position is eligible to participate in the firm’s flexible work program.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

Cash Receipts & Posting

• Process and post daily cash receipts into the accounting system with a high degree of accuracy
• Report daily cash activity to Finance leadership
• Scan and maintain organized electronic records of all cash receipt documentation
• Perform daily and weekly cash reconciliations
• Research and resolve unapplied cash balances, including coordinating refunds when appropriate

Accounts Receivable & Client Collections Support

• Monitor accounts receivable aging and proactively follow up on outstanding balances in a professional and courteous manner
• Serve as a point of contact for clients regarding billing and payment inquiries
• Communicate with clients via phone and email to provide clarification, answer questions, and facilitate timely payment
• Maintain detailed and accurate records of client communications
• Collaborate with Billing and attorneys to resolve invoice questions or concerns
• Escalate complex or sensitive matters as appropriate, with a focus on preserving client relationships

Research & Issue Resolution

• Investigate and resolve client payment discrepancies with care and attention to detail
• Partner with internal teams to ensure accurate application of payments
• Apply retainer funds as directed
• Process A/R adjustments and write-offs in accordance with firm policies

Reporting & Support

• Assist with preparation of accounts receivable and work-in-progress reports, including aging and accruals
• Provide updates on account statuses and client communications as needed
• Support month-end and year-end close processes
• Participate in special projects and process improvement initiatives within the Accounting Department

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong interpersonal and communication skills with a client-service focus
• Ability to communicate professionally and diplomatically in all interactions
• Excellent attention to detail and organizational skills
• Ability to manage multiple priorities and meet deadlines
• Strong problem-solving skills with a proactive, solutions-oriented mindset
• Ability to maintain strict confidentiality of sensitive financial information
• Proficiency in Microsoft Office (Word, Outlook, advanced Excel)
• Experience with accounting and billing systems (LMS, Elite, Aderant or similar)
• Ability to work both independently and collaboratively in a team-oriented environment
• Flexibility and willingness to learn and adapt in a dynamic environment

EDUCATION AND EXPERIENCE:

• High school diploma required; Associate’s or Bachelor’s degree in Accounting preferred
• 2+ years of accounting or accounts receivable experience
• Prior experience supporting collections or client account management preferred
• Law firm or professional services experience strongly preferred
• Experience with Aderant preferred

WORK ENVIRONMENT:

• An on-site presence is an essential function of this position; remote work may be permitted in accordance with the firm’s flexible work policy and based on business needs
• Position operates in a professional office environment which is usually quiet to moderate
• Position routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets
• Position requires that the employee be able to multi-task in a fast-paced work environment

PHYSICAL DEMANDS:

• This position is primarily a sedentary position; however, some duties and responsibilities may require the employee to lift boxes, open file cabinets, bend or stand, reach with arms and hands, climb or balance, and occasionally move about to access office equipment
• May require employee to carry or lift items weighing up to 10 pounds

OTHER DUTIES AND EXPECTATIONS:

• This description outlines the basic requirements of this position. It is not intended to be a complete description as other duties may be assigned

The base salary for this position is expected to be between $65,000 to $75,000 annually. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law.

Wiley’s comprehensive benefits package includes medical and prescription drug plan coverage, dental, vision, flexible spending and health savings accounts, life insurance, 401(k) retirement plan with firm discretionary contribution, generous paid time off (PTO) package plus ten firm paid holidays, access to state of the art on-site fitness facilities and locker rooms and wellness programming, paid parental leave and subsidized backup child/elder care, and more.

*Wiley is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military and veteran status, personal appearance, family responsibilities, political affiliation, matriculation status, credit information, status as a victim or family member of a victim of domestic violence, a sexual offense or stalking, homeless status, or any other characteristic protected by applicable law.

**This Organization Participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.