Cash Operations Technician - Green Bay WI

Cash Depot, Ltd.

Green Bay (WI)

On-site

USD 45,000 - 52,000

Full time

43 hours ago
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Benefits offered by this job

Paid Holidays
Paid Time Off
Profit Sharing Program
Medical Insurance
Dental Insurance
Vision Insurance
Company-Paid Life Insurance
Company-Paid Short-Term Disability
Wellness Benefit Programs
Company Vehicle
$2,000 Sign-On Bonus

Job summary

Cash Depot is seeking a Cash Operations Technician to manage cash operations and maintain ATM, Smart Safe, and AirVac equipment across the assigned territory. The role blends customer service with cash management, route operations, and basic troubleshooting.

The position emphasizes independence, reliability, and delivering top-tier service, with a four-day workweek, paid drive time, and opportunities for advancement and profit sharing. A company vehicle and comprehensive benefits are provided.

Qualifications

  • High School Diploma or GED required.
  • Valid drivers license and clean driving record.
  • Ability to lift and move equipment as required.
  • Strong customer service and communication skills.

Responsibilities

  • Replenish ATM cash inventories and perform cash pulls.
  • Deliver coin orders and process deposits while maintaining accuracy.
  • Follow all cash handling and security procedures and complete route assignments on time.
  • Clear ATM jams and perform routine equipment maintenance tasks.
  • Provide excellent customer service and build strong relationships with clients.
  • Escalate complex technical issues to the support team.

Skills

Driver's license
Customer service
Attention to detail
Independent work

Education

High School Diploma or GED

Job description

| Paid Drive Time | 4-Day Work Week | $2,000 Sign-On Bonus |Profit Sharing Bonus

Join a company that values independence, accountability, and customer service. Cash Depot is the nation's largest independent provider of retail cash management, ATM solutions, consumer financial services, and AirVac systems. Since 1983, we have built our reputation on delivering dependable service, innovative technology, and strong customer relationships nationwide.

Cash Operations Technician | Paid Drive Time | 4-Day Work Week | $2,000 Sign-On Bonus |Profit Sharing Bonus
Join a company that values independence, accountability, and customer service. Cash Depot is the nation's largest independent provider of retail cash management, ATM solutions, consumer financial services, and AirVac systems. Since 1983, we have built our reputation on delivering dependable service, innovative technology, and strong customer relationships nationwide.

We're looking for individuals who enjoy working independently, solving problems, managing responsibilities with minimal supervision, and delivering exceptional service in the field.

Why Join Cash Depot?

What We Offer

  • Guaranteed 40-hour work week
  • Paid drive time
  • 4-day work week (Monday, Tuesday, Thursday & Friday)
  • Company vehicle
  • $2,000 Sign-On Bonus
  • Paid training
  • Stable, year-round work
  • Profit Sharing Program
  • Advancement opportunities

At Cash Depot, your work directly impacts customer success, and we believe in rewarding employees who contribute to that success.

Position Summary

As an Cash Operations Technician you will be responsible for managing cash operations and performing first-line maintenance on ATMs, Smart Safes, and AirVac equipment throughout your assigned territory.

This role offers the opportunity to work independently while combining customer service, cash management, route operations, and basic troubleshooting responsibilities.

What You\'ll Do

Cash Operations

  • Replenish ATM cash inventories
  • Perform ATM and Smart Safe cash pulls
  • Deliver coin orders and process deposits
  • Follow all cash handling and security procedures
  • Complete route assignments accurately and efficiently

Equipment Support

  • Clear ATM jams
  • Replenish receipt paper
  • Perform machine diagnostics
  • Reboot equipment
  • Install software updates
  • Escalate advanced issues to skilled technical support team

Customer Service

  • Build strong customer relationships
  • Respond to customer needs professionally
  • Communicate effectively with dispatch and operations teams
  • Complete all service documentation accurately and on time

Qualifications

Required

  • High School Diploma or GED
  • Valid Driver\'s License
  • Clean Driving Record
  • Ability to lift and move equipment as required
  • Strong attention to detail
  • Excellent customer service and communication skills
  • Ability to work independently and manage daily responsibilities

Preferred

  • Cash handling experience
  • Route-based service experience
  • Mechanical or technical troubleshooting experience
  • Experience working in a customer-facing field environment

Benefits

  • Paid Holidays
  • Paid Time Off (PTO)
  • Annual Profit-Sharing Bonus Program –from approximately 15% to 20% of annual earnings, which could equate to $6,800 to $9,100 annually for an employee earning $22.00 per hour. Hourly would be an extra $3 to $4
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company-Paid Life Insurance
  • Company-Paid Short-Term Disability
  • Wellness Benefit Programs
  • Medical Deductible Reimbursement Program

Physical Demands

  • Vision (Near, Distance, Color, Peripheral, Depth)
  • Sense of Sound - normal

Why Cash Depot?

If you\'re looking for a career that offers stability, independence, and the opportunity to make an impact every day, Cash Depot provides the tools, support, and benefits to help you succeed. Join a growing company where your contributions are recognized, your schedule provides work-life balance, and your success is rewarded.

Note: ATMs weighing over 875 lbs. require two (2) Technicians.

Other Physical Requirements

  • Vision (Near, Distance, Color, Peripheral, Depth)
  • Sense of Sound - normal

Equal Employment Opportunity Statement

Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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