Cash Office Team Member

Giant Eagle, Inc.; McKeesport (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Cash Office Clerk to keep store data and records accurate while delivering friendly, helpful service to our guests. You will support the Cash Office team and help promote guest loyalty, thriving as a team player who can grow into leadership.

The role emphasizes safety, cash handling, daily reports, and product knowledge, with opportunities to develop skills and advance within a collaborative, values-driven environment.

Qualifications

• Experience range: 0 to 6 months.
• Prior customer service experience is preferred.
• No high school diploma required.

Responsibilities

• Maintain safety as the top priority.
• Provide unparalleled guest service and strive to delight guests, vendors, and stakeholders.
• Maintain cleanliness of the work area.
• Complete daily and weekly cash and sales reports by counting cash and tender.
• Balance office by counting all tender and completing balance reports.
• Become familiar with store products to answer questions and make suggestions to guests; know weekly ad items.
• Make deposits by double counting tender, preparing deposit slips, and bagging deposits.
• Follow proper procedures to meet out-of-stock percentage goals.
• Properly handle products and equipment in accordance with food safety and safety guidelines.

Skills

Customer service

Education

No high school diploma required

Job description

Job Summary

As a Cash Office Clerk, you will ensure that the store's data, information and records are in tip-top shape while putting a smile on our customers’ faces. In addition to providing unparalleled customer service and supporting the Cash Office team, you'll be the one we look to, to make sure that we are promoting and ensuring guest loyalty. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

As a Cash Office Clerk, you will ensure that the store's data, information and records are in tip-top shape while putting a smile on our customers’ faces. In addition to providing unparalleled customer service and supporting the Cash Office team, you'll be the one we look to, to make sure that we are promoting and ensuring guest loyalty. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Description

• Experience Required: 0 to 6 months
• Experience Desired: Prior experience working in Customer Service
• Education Desired: No High School diploma required
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 16 years of age

Job Responsibilities

• Maintain safety as the top priority.
• Provide unparalleled guest service, constantly striving to delight and surprise our guests, vendors, and stakeholders.
• Maintain cleanliness work area.
• Complete daily and weekly cash and sales reports by collecting readings, counting cash and tender, and placing the proper amounts on the reports.
• Balance office by counting all tender and completing balance reports.
• Become familiar with products in the store to answer questions and make suggestions to guests. Be knowledgeable of weekly ad items.
• Make deposits by double counting all tender, preparing deposit slips, place tender in bags, and bag amount of deposits.
• Follow proper procedures to ensure store meets out-of-stock percentage goals.
• Properly handle products and equipment in accordance with food safety and safety guidelines.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.