Cash Office Team Member

Giant Eagle, Inc.; Butler (Butler County); On-site; USD 19,286 - 19,458; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) retirement savings plan

Bonus potential

Paid bereavement

Paid vacation

Job summary

Giant Eagle, Inc. is seeking a Cash Office Clerk to ensure the store’s data, information and records are meticulously maintained while delivering exceptional customer service and supporting the Cash Office team.

The role emphasizes teamwork, enabling leadership growth, and inspiring colleagues to succeed, with a strong focus on guest loyalty and accurate cash handling.

Qualifications

• 0–6 months experience preferred.
• Prior experience in customer service is desirable.
• No high school diploma required.

Responsibilities

• Maintain safety as the top priority.
• Provide unparalleled guest service and support the Cash Office team.
• Balance office by counting tender and completing balance reports.
• Complete daily and weekly cash and sales reports by collecting readings, counting cash and tender, and placing the proper amounts on the reports.
• Become familiar with products in the store to answer questions and make suggestions to guests.
• Make deposits by double counting all tender, preparing deposit slips, placing tender in bags, and bagging the amount of deposits.
• Follow proper procedures to ensure store meets out-of-stock percentage goals.
• Properly handle products and equipment in accordance with food safety and safety guidelines.

Skills

Customer service

Education

No High School diploma

Job description

Job Summary

As a Cash Office Clerk, you will ensure that the store's data, information and records are in tip-top shape while putting a smile on our customers’ faces. In addition to providing unparalleled customer service and supporting the Cash Office team, you'll be the one we look to, to make sure that we are promoting and ensuring guest loyalty. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Description

Experience Required: 0 to 6 months

Experience Desired: Prior experience working in Customer Service

Education Desired: No High School diploma required

Lifting Requirement: Up to 50 pounds

Age Requirement: At least 16 years of age

Job Responsibilities

• Maintain safety as the top priority.
• Provide unparalleled guest service, constantly striving to delight and surprise our guests, vendors, and stakeholders.
• Maintain cleanliness work area.
• Complete daily and weekly cash and sales reports by collecting readings, counting cash and tender, and placing the proper amounts on the reports.
• Balance office by counting all tender and completing balance reports.
• Become familiar with products in the store to answer questions and make suggestions to guests. Be knowledgeable of weekly ad items.
• Make deposits by double counting all tender, preparing deposit slips, place tender in bags, and bag amount of deposits.
• Follow proper procedures to ensure store meets out-of-stock percentage goals.
• Properly handle products and equipment in accordance with food safety and safety guidelines.

Benefits & Compensation

The hiring range for this position is $14.00– $14.125 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location. Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays.