Cash Office

Kennies Market Inc; Butler Township (PA); On-site; USD 26,000 - 34,000; Full time

Job summary

Kennie’s Market Inc is seeking a Cash Office Associate to support the Front-End Department and ensure exceptional customer service for Kennie’s customers. Responsibilities include cash handling, register operations, and assisting at the courtesy desk.

The role requires reading, simple writing, basic math, and the ability to follow instructions. Training of new cashiers and baggers is also part of the position, along with ensuring cleanliness and safety standards.

Qualifications

• Reads and comprehends simple instructions, memos and notices.
• Performs basic math operations including making change and calculations.
• Able to follow written and oral instructions and use common sense in duties.

Responsibilities

• Open registers on time and ensure adequate cashier coverage.
• Assist cashiers and baggers with change, WIC checks, price lookups and questions.
• Train new cashiers and baggers per company program guidelines.
• Handle customer inquiries and complaints professionally and promptly.
• Monitor store front cleanliness and safety compliance.
• Perform week ending and month ending paperwork accurately.
• Support courtesy desk and other departments during promotions.

Skills

Language skills

Mathematical skills

Reasoning ability

Tools

Register system

Job description

The Cash Office Associateis responsible to perform duties as directed by theFrontend or Assistant FrontendManager for the successful operation of the Front-End Department and is responsible to see that allKennie'scustomers are provided with the best customer service available.

Requirements:

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of this organization.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide, in all units of measure, using whole numbers, common fractions and decimals.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

• Responsible to perform his/her duties within the guidelines of established company policies, procedures and standards.
• Competent knowledge of register system, bagging procedures, cash office policies and scan procedures.
• Follow established rules for securing cash (deposit security, change order collection and put away)
• Responsible for the training of all new Cashiers and Baggers in accordance with the Company’s program guidelines.
• Open registers in a timely manner and call for additional cashiers and baggers for adequate coverage on the Front End
• Effectively handle all customer inquiries and complaints.
• Assist cashiers with getting change, approval of wic checks, price checks and answering questions.
• Assist at courtesy desk as needed.
• Monitor the cleanliness of front end, store entrance, foyer, break rooms and restrooms.
• Responsible to obey all safety standards as well as loss prevention standards as outlined by the company.
• Cooperate with fellow department associates and with other departments when inter-departmental or store wide promotions warrant.
• Perform other duties regarding the Company as directed by the appropriate store management.
• Responsible for the accurate completion of week ending and month ending paperwork.
• Adheres to company uniform policy and name badge policy.