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Job Details:\
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Job Location: Broadwell - Grand Island, NE\
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Salary Range: Undisclosed\
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Essential Functions:\
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\- Contact prospective customers to present information and explain available products and services\
\- Determine whether the customer has a need for the products and services the bank provides\
\- Prepare forms or agreements to complete sales\
\- Follow up on leads from loan officers and tellers\
\- In coordination with the marketing department, place sales ads to promote the products\
\- Complete implementation process for the products sold\
\- Setting the customer up with remote deposit at their place of business\
\- Educate customers on how to use the products\
\- Provide customer service to business customers following the implementation/set up\
\- Assist Internet Banking/Cash Management position in the set-up of the cash management products\
\- Work with the tech department on any technical difficulties with the products themselves or a problem the customer may be experiencing\
\- Responsible for NFS report and determinations\
\- Explain bank services and charges to customers\
\- Overdraft Review\
\- All other duties as assigned\
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Qualifications: Knowledge & Experience:\
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\- Banking experience with extensive training in the banking industry, rules and regulations\
\- Experience using Excel, Word and Outlook software\
\- Time Management\
\- Mathematics – using mathematics to solve problems\
\- Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate\
\- Ability to work and solve client problems with minimal direct supervision\
\- Communication Skills – The ability to communicate effectively\
\- Strong attention to detail and accuracy\
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Education/Training:\
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\- Bachelor’s Degree preferred\
\- 3+ years of Retail Banking Experience which includes opening accounts, customer service and cash handling\
\- Extensive training in the banking industry, rules and regulations\
\- Management experience preferred\
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Personal Attributes:\
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\- Effective interpersonal skills and relationship-building skills\
\- Strong written and oral communication skills\
\- Self-motivated and directed\
\- Keen attention to detail\
\- Experience working in a team-oriented, collaborative environment\
\- Strong customer-service orientation\
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