Cash Associate- 3rd Party Revenue Cycle Cash Associate

BrightSpring Health Services; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

PharMerica, part of BrightSpring Health Services, is seeking a detail‑oriented Associate, Cash Posting and Claims Reconciliation to research and reconcile unapplied cash payments at the claim level.

You will use multiple internal databases and tools to locate backup information, determine whether payments should be re-applied or refunded, and ensure accurate posting in our cash processing workflow.

Qualifications

• High School graduate, GED or equivalent experience is required.
• Associates degree, 4 year college or technical degree is preferred.
• 1 year cash or claims reconciliation, Accounts Receivable and/or collections experience is required.
• Third Party Billing or collections/billing experience in the healthcare industry is preferred.
• Understanding of revenue cycle functions within pharmacy practice or equivalent setting is preferred.
• Proficiency in MS Office Products (Excel, Word) and basic computer knowledge is required.
• Excellent time management skills and attention to detail is required.
• AS400 Computer Systems Experience is preferred.

Responsibilities

• Researches unapplied cash portfolio and takes necessary actions to resolve it.
• Determine if payments should be re-applied to claims or refunded to payer.
• Reconciles payments to open AR at claim level.
• Works with multiple internal databases and reporting tools to research and locate backup information for cash posting.
• Prioritizes workload to ensure cash is posted accurately and timely according to standards.
• Collaborates with supervisors and managers on special projects as needed.
• Maintains and documents all communication and follow up for applying payments or refunds.

Skills

Cash reconciliation

Accounts Receivable

Microsoft Excel

AS400

Attention to detail

Education

Associates degree or higher

Tools

AS400 Computer Systems

Job description

Our Company

PharMerica

Overview

Join our PharMerica team!

PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer anon-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression!

Schedule:Monday - Friday8am - 4:30pmwith weekend rotation if needed

We offer:

DailyPay

Flexible schedules

Competitive pay

Shift differential

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Tuition Assistance

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail/Closed-door environment

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide.

The primary function of this role is to research and reconcile unapplied cash payments to open Accounts Receivable at the claim level. This may include applying payments, re-directing payments to other financial areas, or coding claims for refund. The associate will be required to follow all allocation and reconciliation of unapplied cash funds in accordance with PharMerica’s Cash Processing Center’s Policy and Procedures and the Consumer Credit Protection Act of 1977.

Responsibilities

• Researches and takes necessary actions to resolve unapplied cash portfolio
• Determine if payments should be re-applied to claims or refunded to payer
• Reconciles payments to open AR at claim level
• Work with multiple internal databases and reporting tools (Cloud docs, Cognos, Access, etc.) to research and locate backup information to be sent to the cash team for payment posting
• Prioritizes workload and ensures cash is posted accurately and timely in accordance with the cash processing center standards through the AS400
• Understands different approaches to claim resolution based on internal coding of claim
• Associate may need to initiate refunds, provide detailed spreadsheets, research Provider Line Balance or provide other information to 3rd Party payers that will result in a successful reconciliation of funds
• Communicates with 3rd Party Payers, and internal departments to achieve appropriate posting or reconciliation of cash
• Collaborates with the Co-Pay Recovery Team to resolve co-pay balances and prevent write offs when the company has a payment in unapplied cash
• Print and key reversals of variance or write-off batches per guidelines of Sarbanes Oxley requirements and Signature Compliance in order to apply payments received after adjustment
• Works with Department Manager in identifying any payer issues that may require special attention or need escalation
• Works to understand specific reasons for failed electronic reconciliation or recoup through the 835 process and discusses opportunities for improvement with management
• Maintains and accurately reports all reconciliation activity on monthly aging spreadsheets
• Records daily productivity results accurately in the Productivity Database
• Properly documents all communication and follow up that is necessary to apply payment or produce refund
• Works through assignments independently and timely with limited direction
• Able to handle high volume and significant workload
• Works with 3rd Party Claims Reconciliation Supervisor and/or Manager on special projects as needed
• Works 835 exception shared e-mail box as needed
• Performs other related duties as assigned
• Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards

Qualifications

• High School graduate, GED or equivalent experience is required
• Associates degree, 4 year college or technical degree is preferred
• 1 year cash or claims reconciliation, Accounts Receivable and/or collections experience is required
• Third Party Billing or collections/billing experience in the healthcare industry is preferred
• Understanding of revenue cycle functions within pharmacy practice or equivalent setting is preferred
• Proficiency in MS Office Products (Excel, Word) and basic computer knowledge is required
• Excellent time management skills and attention to detail is required
• AS400 Computer Systems Experience is preferred

About our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.

Additional Job Information

This is an excellent opportunity to move from a retail to office environment for those who are willing to learn claims, billing and insurance processing.

Pharmacy Technician experience and/or knowledge of pharmaceuticals is a strong preference.