Cash Application Specialist

Ports America Shared Services, Inc; Tempe (AZ); On-site; USD 50,000 - 68,000; Full time

Job summary

Ports America Shared Services, Inc. is seeking a detail‑oriented Cash Applications Specialist II to efficiently apply customer payments, process credit card transactions, and support the Billing, Collections and Accounting teams in a fast‑paced finance department.

This role requires strong numerical accuracy, proficient Excel skills (including VLOOKUP), and the ability to communicate clearly with internal and external customers while identifying opportunities for process improvements.

Qualifications

• Associates degree in accounting or equivalent accounting experience.
• 3+ years of general office experience in accounts receivable procedures and general accounting.
• Strong organizational, math, and communication skills.
• Ability to be initiative-taking and prioritize multiple responsibilities.
• Excellent Excel skills with attention to detail (VLOOKUP a must).

Responsibilities

• Oversee the timely and accurate application of the company’s cash receipts in a fast paced goal oriented finance department.
• Credit card processing and refunding.
• Resolves non-standard transactions.
• Identifies and implement process improvements.
• Performs other tasks to support billing, collections and accounting departments.
• Communicates with internal and external customers promptly.

Skills

Accounts receivable

Excel

Communication

Attention to detail

Education

Associates degree in accounting

Tools

Oracle

Job description

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it’s on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations. Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don’t just move cargo; we drive the nation’s economic engine!

The Cash Applications Specialist II will perform various financial and administrative duties and assignments in support of cash receipts and cash application. This work will be performed in conjunction with the billing and credit/collections departments.

Key Responsibilities:

• Oversee the timely and accurate application of the company’s cash receipts in a fast paced goal oriented finance department.
• Credit card processing and refunding.
• Resolves non-standard transactions.
• Identifies and implement process improvements.
• Performs other assigned tasks and duties necessary to support the billing, collections and accounting departments.
• Communicates and follows through effectively with both internal and external customers on a timely basis.
• Timely and accurate application of cash receipts.
• Proper identification of cash receipts between several related entities, and accurate inter-company accounting for such receipts.
• Works with collectors on unpaid invoices, overpayments, and unapplied/misapplied checks.
• Contact customers to identify unapplied cash receipts.
• Meets defined departmental goals and metrics.
• Works closely with Billing Department and Collections to resolve billing issues.
• Interacts regularly with other departments and offices within the organization.

Physical Working Conditions

• Requires high attention to numerical detail.
• Requires ability to communicate verbally.
• Requires ability to work at a computer station.
• Office environment with keyboard activities, lifting no more than 20 lbs, sitting, walking and general office.

Basic Qualifications:

• Associates degree in accounting or equivalent accounting experience
• 3+ years of general office experience in accounts receivable procedures and general accounting.

Preferred Qualifications:

• Good organizational, math, and communication skills.
• Ability to be initiative-taking an able to prioritize and manage a variety of responsibilities.
• Computer literate – PC skills with knowledge of spread sheet applications.
• Ability to adapt to an ever-changing roll as we move with new and improved technologies.
• Excellent excel skills and attention to detail, goal oriented. (VLOOKUP knowledge is a must)
• Experience with Oracle a plus.
• Commitment to excellent customer service.
• Excellent written and verbal communication skills.
• Positive attitude and a willingness to always be prepared to learn new processes.
• Ability to work in a fast-paced environment.

NOTE:This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

If you require additional information about our comprehensive data privacy policy https://artifacts.portsamerica.com/pdf/Applicant%20Privacy%20Notice.pdf, we invite you to contact us via email at [e-mail].

Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.