Cash and Trade Processing Representative

Citibank (Switzerland) AG; Newark (DE); Hybrid; Confidential; Full time

Benefits offered by this job

401(k)

Health/dental/vision

Paid holidays

Job summary

Citibank (Switzerland) AG in Newark, DE is seeking an entry level Cash and Trade Proc Rep 2 to process basic cash and trade operations under supervision. You will follow detailed procedures and assist with customer contact to ensure accuracy and quality in a fast-paced environment.

The role emphasizes compliance, risk awareness, and delivering a high-quality client experience, with observable metrics shaping performance. Requires a high school diploma and effective communication skills.

Qualifications

• Previous relevant experience preferred.
• Pass basic induction and operations training.
• Effective written and verbal communication.

Responsibilities

• Apply basic technical knowledge to ensure efficient customer service that meets quality standards.
• Assist with activities related to compliance and control.
• Perform duties by following detailed procedures under direct supervision.
• Aid in internal and external customer contact.
• Serve as a backup processor during high volume periods.
• Drive compliance with laws, rules and regulations and safeguard Citi and assets.

Skills

Basic communication

Induction training

Written & verbal communication

Education

High School diploma

Job description

The Cash and Trade Proc Rep 2 is an entry level role responsible for processing basic and routine cash & trade operations in coordination with the Transaction Services team. The overall objective is to perform cash and trade processing activities in a fast-paced environment while focusing on quality, details and accuracy.

Responsibilities

• Apply basic technical knowledge to ensure efficient customer service that meets quality standards
• Assist with activities related to compliance and control
• Perform job duties by following detailed procedures or explicit instructions under direct supervision
• Aid in internal and external customer contact
• Serve as a backup processor for team members during high volume periods
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Previous relevant experience preferred
• Pass basic induction and operations training
• Effective written and verbal communication

Education

• High School diploma or equivalent

Job Family Group: Operations - Transaction Services

Job Family: Cash Management

Time Type: Full time

Primary Location: Newark Delaware United States

Salary Range: $39,520.00 - $46,810.00

Benefits

• In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• planned time off (vacation)
• unplanned time off (sick leave)
• paid holidays

For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills Please see the requirements listed above.

Anticipated Posting Close Date

Sep 07, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right

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