Caseworker (Ukrainian or Russian speaking)

theirc; Sacramento (CA); On-site; USD 48,000 - 70,000; Full time

Job summary

The International Rescue Committee in Sacramento is seeking a UHP Caseworker to provide trauma-informed services and support refugees toward self-sufficiency. You will assess needs, coordinate access to housing, medical care, education, and benefits, and maintain detailed case notes.

The role requires strong communication, data-entry accuracy, and collaboration across IRC programs and external partners, including government agencies and community providers.

Qualifications

• Fluent in English, both spoken and written.
• Experience in human services preferred.
• Ability to work with refugee/immigrant populations.

Responsibilities

• Coordinate pre- and post-arrival services to assist clients with housing, food, medical care, and transportation.
• Provide client-centered case management and referrals to public benefits and services.
• Conduct intake, develop self-sufficiency plans, and document progress in case files.

Skills

Fluent English

Multicultural communication

Client-focused case management

Education

Associate or BA degree in Social Work or related field

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview

The UHP Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. The UHP Caseworker works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.

Major Responsibilities

• Coordinate timely pre- and post-arrival services to ensure each client has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment.
• Provide comprehensive, client-centered case management services including but not limited to accessing public benefits, housing, mental health services, medical care, school and ESL enrollment, referrals to community service providers, and assistance with booking appointments and scheduling transportation and interpretation.
• Conduct intake services with clients to assess needs. Develop self-sufficiency plans and timelines in partnership with each client. Provide individualized support through direct services, referrals, and advocacy.
• Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.
• Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.
• Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
• Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
• May train and lead the activities of volunteers and interns.
• Work cross different programs as needed
• Other duties as assigned.

Key Working Relationships

Position reports to: OIRS Casework Supervisor

Position directly supervises: N/A

Indirect Reporting: Other Internal and/or external contacts:

Internal: IRC Employees and program departments across Sacramento

External: IRC partners and other community agencies

Job Requirements

• Associate or BA degree with an emphasis in Social Work, Migration Studies, Public Health, Refugee Studies, Development, Immigration Law, or an equivalent field of study; or 1+ years of related professional experience; preferably with asylum-seeking families, refugees, internally displaced persons, or individuals without status.
• Relevant professional experience in human services field required; minimum of 2 years' experience strongly preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency Ukrainian or Russian spoken by IRC's clients.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
• Commitment to teamwork and collaboration across all of IRC's programs.
• Understanding of the U.S. immigration system and the rights of immigrants.
• Comfortability collaborating with governmental agencies and community providers.
• Ability to maintain accurate and up-to-date physical and electronic files and detailed case notes, enter required data in a timely manner, meet all case reporting requirements within established timelines and standards.
• Excellent writing and organizational skills with the ability to effectively summarize