Caseworker Specialist II

State of Utah; Salt Lake City (UT); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Mileage reimbursement

State vehicle access

Full benefits package

Hybrid work model

Criminal background check

Job summary

State of Utah is seeking a Caseworker Specialist II for DSPD, involving home visits across Utah with travel statewide. The role requires handling potentially dangerous or stressful situations and being eligible for a state vehicle or mileage reimbursement.

Salary starts at $23.86/hour with a hybrid in-office/field work setup. A fingerprint background check is required, and travel and a valid driver's license are necessary. Apply by 10/16/2026.

Qualifications

• Has knowledge of HCBS.
• Certified as a QIDP (Qualified Intellectual Disability Professional).
• Bachelor's Degree or 5 years of relevant experience.
• Strong interpersonal skills.
• Passionate about empowering People with Disabilities.
• Excellent listener who is proactive.
• Ability to work with a wide range of people with varying interests.
• Knowledge of community resources for people with disabilities and how to access those resources.

Responsibilities

• Provides clients with information concerning rights, options, benefits, services, goals and expectations.
• Ensures compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines.
• Receives, researches and responds to incoming questions or complaints; explains policy and procedures and facilitates a resolution.
• Refers client, partners, and families to other available services to meet needs where appropriate.
• Enters data into a computer system and retrieves, corrects, or deletes previously entered data.
• Proficient in word processing documents like Word, Excel, etc.
• Reviews and/or inspects work for quality, accuracy, and completeness.
• Collaborates with other state and local programs, organizations and agencies, and with various stakeholders to promote program goals and objectives.
• Respond to inquiries for community based services.
• Manage crisis situations.
• Support and sustain DSPD goals, plans, and objectives.
• Apply understanding of a person's eligibility for services.
• Negotiate the DSPD budget worksheet within the individualized budget.

Job description

FT / PT Status –

Full Time

Benefits Eligibility – This position is eligible for a full benefits package

Salary – $23.86

Remote Work / In-Office – Hybrid

Application Deadline – 10/16/2026

Please Read Before Applying

• Serving as an Caseworker Specialist II involves working alone in clients' homes to support youth and families with complex and unpredictable behaviors. The role requires the ability to confidently and tactfully handle potentially dangerous or stressful situations.
• Some travel throughout will be required for this position.
• The candidate selected for this position will either be given access to a state-owned vehicle, or will receive mileage reimbursement for use of a personal vehicle.
• Due to this position requiring travel via motor vehicle, candidates will be required to have a valid Driver License.
• Continued employment is contingent upon the successful completion of a fingerprinting background check.

Key Responsibilities

Day-to-day Responsibilities Of This Position

• Provides clients with information concerning rights, options, benefits, services, goals and expectations.
• Ensures compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines, etc.
• Receives, researches and responds to incoming questions or complaints; provides information, explains policy and procedures, and/or facilitates a resolution.
• Refers client, partners, and families to other available services to meet needs where appropriate.
• Enters data into a computer system and retrieves, corrects, or deletes previously entered data.
• Proficient in word processing documents like word, excel, etc.
• Reviews and/or inspects work for quality, accuracy, and completeness.
• Collaborates with other state and local programs, organizations and agencies, and with various stakeholders to promote program goals and objectives.
• Respond to inquires for community based services.
• Manage crisis situations.
• Support and sustain DSPD goals, plans, and objectives.
• Apply understanding of a person's eligibility for services.
• Negotiate the DSPD budget worksheet within the individualized budget.

Qualifications

Minimum or 'day-one' qualifications:

• Has knowledge of Home and Community Based Services (HCBS).
• Has obtained certification as a QIDP (Qualified Intellectual Disability Professional).
• Has a Bachelor's Degree or 5 years of relevant experience.
• Has strong interpersonal skills.
• Is passionate about empowering People with Disabilities.
• Is an excellent listener who is also very proactive.
• Has the ability to work well with a wide range of people with varying interest.
• Has knowledge of community resources for people with disabilities and how to access those resources.

About The Role

Location – 288 North 1460 West, Salt Lake City, UT 84116 (With travel around the state)

Background Check Required – You must successfully pass a criminal history check

Drug Test Required – No

Schedule Code – B - Competitive Career Service -Employment in this position requires a probationary period

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency The Division of Services for People with Disabilities (DSPD) promotes opportunities and provides supports for people with disabilities to lead self-determined lives by overseeing home and community-based services for more than 6,500 people who have disabilities. Support includes community living, day services, and supported employment services. For more information, click here!

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].