Caseworker or Social Worker ( BSW or MSW ) - Union

Geisinger; Scranton (Lackawanna County); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer contributions

Generous paid time off

Tuition reimbursement up to $5,000

Employee Assistance Program

Job summary

Geisinger is seeking a Caseworker to collaborate with a multidisciplinary team in addressing the mental health and social service needs of patients in Scranton, Lackawanna County. The role involves evaluating patients, facilitating communication among stakeholders, and advocating for patients' needs. A Bachelor's degree in a related field is required, with a preference for a Master's in Social Work. Full benefits start on day one, including health insurance, a 401(k) plan, and generous PTO.

Qualifications

• Bachelor's degree in a related field is required.
• Master's degree in Social Work is preferred.
• Experience in mental health case management is highly desirable.

Responsibilities

• Coordinate mental health, behavioral, and social services for patients.
• Provide evaluation and treatment for psychiatric patients.
• Act as a liaison between hospital and community agencies.
• Resolve psychosocial patient care issues.

Skills

Mental health case management

Interdisciplinary team coordination

Crisis intervention

Patient advocacy

Care coordination

Education

Bachelor's degree in a related field of study

Master's degree in Social Work

Job description

Job Summary

The Caseworker works in collaboration with the multidisciplinary team to coordinate mental health, behavioral, and social services for patients. The role facilitates communication between patients, families, healthcare professionals, community and state agencies, ensuring the implementation of care plans and overall patient advocacy. This position is a UNION role within the Care Management Department.

Responsibilities

• Participate as a member of a professional team providing evaluation and treatment for psychiatric patients, including psychological assessment, crisis intervention, case management, patient advocacy, care coordination, and community outreach.
• Provide input in treatment decisions; present specific treatment plans for approval.
• Collect and record information from patients and other appropriate sources to support treatment recommendations.
• Involve patients, family, and others in the delivery of care and treatment recommendations.
• Collaborate with patients to set achievable goals during the course of treatment.
• Arrange safe and expedient transfer of patients when required.
• Serve as a resource of information for division members, patients, referral sources, and agencies.
• Assist with provider schedule maintenance and appointment coordination.
• Support quality patient care and patient satisfaction, contributing to related organizational goals.
• Assist with insurance verification and authorization procedures.
• Ensure patients progress from acute episode of care through post‑discharge, maintaining quality while being efficient and cost effective.
• Act as a liaison between the hospital and community agencies, exchanging clinical and referral information.
• Identify high‑risk patients, assess psychosocial and financial needs, and provide counseling, care management, and referrals to appropriate resources.
• Resolve psychosocial patient care issues and develop and implement complex patient transition/discharge plans.

Qualifications

• Bachelor's degree in a related field of study (required).
• Master's degree in Social Work preferred.
• Union membership and awareness of union rates of pay based on education and experience.

Experience & Certification

Certification(s) and license(s) as applicable to the role. Experience in mental health case management and interdisciplinary team coordination is highly desirable.

Benefits

• Full benefits (health, dental, and vision) starting on day one.
• Three medical plan choices with an expanded network for out‑of‑area employees and dependents.
• Pre‑tax savings plans with healthcare and dependent care FSAs and an HSA with employer contribution.
• Company‑paid life insurance, short‑term and long‑term disability coverage.
• 401(k) plan with automatic Geisinger contributions.
• Generous paid time off (PTO) accruing quickly.
• Up to $5,000 in tuition reimbursement per calendar year.
• MyHealth Rewards wellness program offering financial incentives.
• Family‑friendly support including adoption and fertility assistance, parental leave pay, military leave pay, and a free Care.com membership.
• Employee Assistance Program (EAP) providing childcare, eldercare, pet care referrals, legal guidance, mental health visits, and digital self‑help tools.
• Voluntary benefits such as accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.

Equal Opportunity Statement

We are proud to be an affirmative action, equal opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.