Caseworker/Field Representative

U.S. House of Representatives; McKinney (TX); On-site; USD 53,000 - 64,000; Full time

Job summary

A Republican Member of Congress in North Dallas is seeking a Caseworker/Field Representative for their McKinney office. The role involves managing a casework portfolio, liaising with government entities, and representing the Member at community events. Ideal candidates should have strong interpersonal skills and attention to detail, with a preference for those holding a Bachelor's degree. The position is full-time and on-site, requiring applicants to be within a commutable distance or willing to relocate.

Benefits

Medical insurance

Vision insurance

Qualifications

• Experience handling sensitive information and maintaining confidentiality.

Responsibilities

• Handles a casework portfolio of Federal issue areas.
• Serves as a liaison with federal government entities.
• Attends community meetings and public events.

Skills

Attention to Detail

Constituent / Stakeholder Service Driven

Interpersonal Skills

Adaptability

Teamwork

Education

Bachelor's degree

Job description

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U.S. House of Representatives, District Office (Republican)

Position Title

Caseworker/Field Representative

Position Type

Full-time, on-site

Position Location

McKinney, TX United States

Must already be within a commutable distance OR open to relocating without assistance.

Position Description

A Republican Member of Congress for the North Dallas area has an immediate need to hire a Caseworker/Field Representative for the McKinney, TX District Office in a full-time in-person capacity.

Salary: Commensurate with experience

Job Duties

• Handles a casework portfolio of Federal issue areas to be determined. Possible issue areas include: Immigration/Visas (USCIS), Small Business Administration, Environmental Protection Agency, Department of Housing and Urban Development, Grants, Social Security, Internal Revenue Service, Passports, Agriculture, Transportation and Department of Defense
• Serves as a liaison with federal government entities for individual constituent concerns
• Acts as a liaison to local, state, and federal officials and stakeholders to form effective relationships for the Member
• Attends community meetings and public events to serve as a representative for the Member and develops relationships with community leaders
• Occasionally helps with office equipment
• Maintains accurate and complete files on all assigned casework to keep track of all casework progress
• Screens and monitors cases to determine if referring the case to other government entities is appropriate
• Writes responses to constituent letters relating to casework to answer questions or inform them of case progress
• Organizes workload to prioritize tasks in accordance with varying deadlines and ensure work is completed in an efficient and effective manner

Skills

• Attention to Detail: Performs work thoroughly and accurately; acts conscientiously when attending to detail.
• Constituent / Stakeholder Service Driven: Anticipates and meets the needs of constituents. Delivers high-quality products and services.
• Interpersonal Skills: Develops and maintains effective relationships. Shows understanding, courtesy, tact, empathy, and politeness.
• Adaptability: Adapts quickly to change or unexpected obstacles; easily considers new approaches.
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity. Fosters commitment and team spirit; works with others to achieve goals.

Preferences

• Bachelor's degree or equivalent combination of education and experience preferred.
• Experience handling sensitive information and maintaining confidentiality.

How To Apply

The application portal will close on May 22, 2025 or upon receipt of 100 applications, whichever comes first.

The U.S. House of Representatives is an equal opportunity employer. All qualified applicants are encouraged to apply. All travel-related expenses associated with the interview and hiring process must be paid by the applicant, to include any relocation expenses. Employment may be contingent upon the satisfactory completion of a criminal history records check. Employment with the U.S. House of Representatives is at-will. A qualified applicant must meet one of the following residency requirements within the continental United States for eligibility for a paid position with the U.S. House of Representatives:

• Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. § 1324b(a)(3)(B)
• Be (i) admitted as a refugee under 8 U.S.C. § 1157 or granted asylum under 8 U.S.C. § 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible
• Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law)

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Other, and Administrative

• Industries

  Government Administration

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Inferred from the description for this job

Medical insurance

Vision insurance

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