Caseworker (Dari speaking)

International Rescue Committee; Sacramento (CA); Hybrid; USD 61,000 - 62,000; Full time

Benefits offered by this job

10 paid sick leave

10 U.S. holidays

20-25 days of PTO based on role/tenure

Medical insurance starting at $163/mo

Dental starting at $6.50/mo

Vision starting at $5/mo

Flexible spending accounts

403(b) retirement plan with employer 3

Disability and life insurance

Employee Assistance Program (EAP)

Job summary

The International Rescue Committee (IRC) Sacramento is seeking a UHP Caseworker to provide trauma-informed services to refugees and qualified immigrants, supporting self-sufficiency through comprehensive case management. You will collaborate with clients, families, and partners to design and implement service plans across financial, medical, social, vocational, and educational needs.

Key responsibilities include coordinating arrival services, enrolling in ESL and schooling, facilitating access

Qualifications

• Associate or BA degree with emphasis in Social Work, Migration Studies, Public Health, Refugee Studies, Development, Immigration Law, or related field; or 1+ years of related experience.
• Minimum of 2 years’ experience in human services preferred.
• Experience with refugee and/or immigrant populations preferred.
• Fluent in English; Dari/Pashto spoken by IRC’s clients.
• Proficient in Microsoft Office and data entry.
• Strong relationship-building, diplomacy, and networking.
• Ability to work in a multi-cultural environment and multi-task effectively.

Responsibilities

• Coordinate pre- and post-arrival services to ensure housing, food, medical care, and transportation.
• Provide client-centered case management including access to benefits, housing, mental health, and schooling.
• Conduct intake assessments and develop self-sufficiency plans.
• Provide support through direct services, referrals, and advocacy.
• Monitor progress and adjust plans to meet goals; document interactions per requirements.
• Enter data into databases and assist with tracking and reporting.
• Collaborate with coworkers and partner organizations; train volunteers if needed.
• Travel within the service area using personal insured vehicle or public transport.

Skills

Relationship building

Diplomacy

Networking skills

Problem solving

Multi-tasking

Attention to detail

Writing skills

Organizational skills

Teamwork

Cultural competency

Communication

Education

Associate or BA degree in Social Work or related field

Tools

Microsoft Office

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

Job Overview

The UHP Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. The UHP Caseworker works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.

Major Responsibilities

• Coordinate timely pre- and post-arrival services to ensure each client has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment.
• Provide comprehensive, client-centered case management services including but not limited to accessing public benefits, housing, mental health services, medical care, school and ESL enrollment, referrals to community service providers, and assistance with booking appointments and scheduling transportation and interpretation.
• Conduct intake services with clients to assess needs.
• Develop self-sufficiency plans and timelines in partnership with each client.
• Provide individualized support through direct services, referrals, and advocacy.
• Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.
• Detail each client interaction in accordance with program requirements.
• Input client information in database(s) and assist with tracking and reporting as needed.
• Collaborate effectively with coworkers and partner organizations.
• Build and maintain relationships with area service providers for the benefit of clients.
• Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
• May train and lead the activities of volunteers and interns.
• Work cross different programs as needed.
• Other duties as assigned.

Key Working Relationships

Position reports to: OIRS Casework Supervisor
Position directly supervises: N/A
Indirect Reporting: Other Internal and/or external contacts:
Internal: IRC Employees and program departments across Sacramento
External: IRC partners and other community agencies

Job Requirements

• Associate or BA degree with an emphasis in Social Work, Migration Studies, Public Health, Refugee Studies, Development, Immigration Law, or an equivalent field of study; or 1+ years of related professional experience; preferably with asylum-seeking families, refugees, internally displaced persons, or individuals without status.
• Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency Dari/Farsi and Pashto spoken by IRC’s clients.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
• Commitment to teamwork and collaboration across all of IRC’s programs.
• Understanding of the U.S. immigration system and the rights of immigrants.
• Comfortability collaborating with governmental agencies and community providers.
• Ability to maintain accurate and up-to-date physical and electronic files and detailed case notes, enter required data in a timely manner, meet all case reporting requirements within established timelines and standards.
• Excellent writing and organizational skills with the ability to effectively summarize large amounts of information and maintain records of case progress achieved.
• Valid driver’s license and access to a personal, insured vehicle.

Working Environment

A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. May require occasional weekend and/or evening work. This position will work from the IRC office in Sacramento. Offices hours are scheduled as Monday-Friday, 9:00am-5pm. This position is expected to end on September 30, 2027.

Compensation

(Pay Rate: $29.10 - $30/hr). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Professional Standards

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way – Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Benefits

• 10 paid sick leave
• 10 U.S. holidays
• 20-25 generous paid time off based on role and tenure
• Medical insurance starting at $163/month
• Dental starting at $6.50/month
• Vision starting at $5/month
• flexible spending accounts (healthcare, dependent care, and commuter)
• a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting)
• disability and life insurance
• an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families

Equal Opportunity Employer

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve.

If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you.

The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well‑being of our clients while meeting the expectations of our donors as responsible stewards of their resources.