Casework Supervisor - CYF - Services to Adolescents Unit

County of Northampton; Bethlehem (Northampton County); Sur place; USD 65 000 - 82 000; Plein temps

Résumé du poste

County of Northampton in Pennsylvania is seeking a County Casework Supervisor – Children, Youth & Families – Services to Adolescents Unit. The role supervises up to five full-time Caseworkers delivering services to adolescents and families with children reported to be neglected, dependent, or out of parental control.

You will oversee assignments, review Family Service Plans and Court Reports, participate in interagency meetings and court hearings, and ensure program compliance with state and

Qualifications

• Bachelor's degree in a related social science field.
• Two years of professional social work experience.
• Equivalency option: 12 college credits in related fields.
• Valid driver's license with acceptable driving record; mileage reimbursement.
• Knowledge of state and federal regulations governing social services.

Responsabilités

• Directs, plans, and coordinates the work of Caseworkers.
• Reviews case assignments to ensure compliance with regulations.
• Participates in staffing, meetings, court hearings, and multi-disciplinary teams.
• Assigns and manages cases among unit staff.
• Reviews Family Service Plans and Court Reports for content and accuracy.
• Trains staff and provides ongoing development for the team.
• Liaises with community groups and service providers.
• Prepares reports and maintains necessary records.

Connaissances

Staff supervision

Case management knowledge

Interpersonal skills

Written communication

Confidentiality

English proficiency

Formation

Bachelor's degree in Sociology/Social Welfare/Psychology/Gerontology/Criminal Justice or related social sciences

Two years of professional social work experience

Equivalent combination (12 college credits in related fields)

Valid driver's license with acceptable driving record

Outils

Telephone

Word processing

Spreadsheet software

Description du poste

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and will not be reviewed. These applicants will be disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected. Education and work experience fields must be completed, regardless of the presence of an attached resume.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the Job Description. We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application.

For questions regarding this posting, please contact Kimberly Lorenzoni, Human Resources Position Specialist, [e-mail] or 610-829-6372.

Equal Employment Opportunities – It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

GENERAL PURPOSE

The County Casework Supervisor – Children, Youth & Families – Services to Adolescents Unit position regularly supervises up to five (5) full-time Caseworkers responsible for providing services to adolescents and their families with children reported to be neglected, dependent, or out of parental control.

SUPERVISION RECEIVED

This position reports directly to a Program Director.

SUPERVISION EXERCISED

This position is responsible for regular supervision of up to (5) full-time Caseworkers in the Services to Adolescents Unit of the Children, Youth & Families division.

ESSENTIAL DUTIES OF THE POSITION

• Directs, plans, and coordinates the work of Caseworkers via individual case conferences and unit meetings.
• Reviews case assignments through direct observation and review of paperwork in order to ensure provision of services are in compliance with state and Federal regulations and agency policies and procedures.
• Participates in agency and interagency staffing, administrative, and unit meetings as well as court hearings, multi-disciplinary team meetings, etc. to ensure service provision.
• Assigns cases received from other Children, Youth & Families units. Reviews and approves the transfer and closing of cases within the unit.
• Reviews Family Service Plans, Child Permanency Plans, Court Reports, Case Notes and other written materials for content and accuracy.
• Functions as a back-up to Caseworkers and handles cases in their absence.
• Assists Caseworkers in the performance of their duties and, in select situations, intervenes with families and the community. Obtains judicial intervention in emergency protective situations in select situations.
• Orients and trains new agency staff and provide ongoing staff training.
• Participates in the provision of ongoing staff training and development to expand expertise and factual knowledge.
• Serves as agency representative or liaison with community groups and service providers. Educates the public in regard to agency policies and programs.
• Acts as liaison between Administration and Casework staff, effectively communicating with both.
• Reviews and approves invoices for purchased services authorized on the clients’ behalf.
• Grants vacation, personal, and compensatory leave, while assuring adequate unit coverage.
• Completes probationary, annual, and interim performance evaluations for all supervisees in the unit.
• Prepares reports and correspondence as needed or requested. Maintains necessary records as required.
• Maintains professional growth and development via trainings, seminars, conferences, and through review of current professional literature.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

• Possession of a bachelor's degree with major course work in Sociology, Social Welfare, Psychology, Gerontology, Criminal Justice, or other related social sciences; AND
• At least two (2) years of full-time professional work experience in public or private social work; OR
• Any equivalent combination of experience and education, which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
• Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator’s license. Must have an acceptable driving record. Personal vehicle required for County business; employee is eligible for mileage reimbursement.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the basic principles of supervision.
• Knowledge of current case management and social work principles, practices, and methodology.
• Knowledge of individual and group behavior and methods used in working effectively with children, youth, families, people who are mentally disabled, people who are physically challenged, and others.
• Knowledge of the basic principles and methods of program interpretation and community organization.
• Knowledge of the rules, regulations, policies, and procedures that relate to the provision of social services.
• Knowledge of the regulations governing the provision of foster care, permanency services, concurrent planning, and adoption. Interprets these to all agency staff.
• Knowledge of current social, economic, and health problems and the available resources.
• Ability to plan, organize, and supervise the work of a professional and non-professional social service staff.
• Ability to analyze, interpret, and evaluate case records and recommend sound courses of action.
• Ability to orient and train subordinates on rules, regulations, policies, and procedures and to provide technical assistance.
• Ability to establish and maintain effective working relationships with clients, families, agency staff, community service agencies and facilities, and the general public.
• Ability to clearly express ideas verbally and in writing.
• Ability to maintain confidentiality at all times.
• Ability to read, write, speak, understand, and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT

Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to walk, sit, talk, and hear.

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the office is moderately quiet. Employee may also work in other environments such as schools, private homes, etc. These work environments may range from quiet to loud.

SELECTION GUIDELINES

Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

FLSA STATUS: FLSA EXEMPT (NOT ELIGIBLE FOR OVERTIME)

DESIGNATION: HUMAN SERVICES

PAY GRADE: HS/GR38B

UNION STATUS: NON-UNION

Updated August 2026