Casework Supervisor

MercyFirst; New York (NY); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health insurance

403B retirement

Life insurance

Paid time off

Employee assistance program

Insurance discounts

Professional development

Wellness program

Employee recognition

Job summary

MercyFirst, a not-for-profit human and social service agency, invites applications for a Casework Supervisor in the Enhanced Family Foster Care program in Ozone Park, NY. You will oversee all aspects of assigned cases and supervise staff, ensuring high-quality services and compliant documentation.

Responsibilities include hiring and training staff, conducting monthly meetings, guiding caseworkers on treatment goals, coordinating field visits and foster home visits, and representing the program

Qualifications

• Master’s Degree in social work or related field.
• Minimum 2+ years supervising staff in child welfare.
• Minimum 2+ years foster care experience.
• Knowledge of child development stages and family dynamics.
• Excellent verbal and written communication.
• Proficiency in Microsoft Word and Outlook.
• Has a valid driver’s license (preferred).
• Committed to agency mission and social justice.

Responsibilities

• Oversee all aspects of assigned cases and supervise staff.
• Hire, train, supervise, and evaluate staff.
• Coordinate monthly staff meetings.
• Assist caseworkers in developing treatment goals for children.
• Ensure field visits to clients' homes, schools, and treatment centers.
• Conduct monthly foster home visits to assess care and safety.
• Monitor required services and outcomes for each child.
• Ensure documentation within established timeframes.
• Attend staff meetings and trainings; mentor new staff.
• Respond to emergencies and assist with budgets.
• Maintain program statistics and prepare reports.
• Represent the program in community and professional organizations.

Skills

Supervisory experience

Communication skills

Client engagement

Budgeting basics

Training & mentoring

Organizational skills

Driver's license (preferred)

Education

Master’s Degree in social work or related field

Tools

Microsoft Word

Outlook

Job description

LOCATION:

Ozone Park, NY

REPORTS TO:

Program Director

DEPARTMENT:

Enhanced Family Foster Care

SCHEDULE:

Full Time / Hybrid

$1000 Hiring Incentive

AGENCY BACKGROUND:

MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and developtheir full potential.

PROGRAM BACKGROUND:

Enhanced Family Foster Care is out-of-home care by foster parents with specialized training to care for a wide variety of children and adolescents. Some children may have more significant emotional, behavioral or medical needs. Enhanced Family Foster Care is designed to provide safe and nurturing care to children with carefully selected and highly trained foster parents.

POSITION SUMMARY:

A Casework Supervisor provides support and supervision to assigned staff including Caseworkers and Socio-Therapists as they work with children and youth, their birth families and their foster families.

REQUIRED QUALIFICATIONS:

• Master’s Degree in social work or related field
• 2+ years of related work experience as a supervisor in child welfare
• 2+ years of foster care work experience
• Knowledge of and/or training in child development stages
• Knowledge of and/or training in family dynamics
• Excellent communication skills (verbal and written)
• Proficiency in Microsoft Word and Outlook
• Ability to engage with clients
• A valid driver’s license is strongly preferred
• Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and social justice.

RESPONSIBILITIES:

• Overall responsibility for overseeing all aspects of assigned cases
• Hire, train, supervise and evaluate all assigned staff.
• Coordinate monthly staff meetings
• Assist caseworkers in developing realistic treatment goals for the children on their caseloads
• Ensure assigned staff conduct Field Visits to client’s homes, schools, treatment centers, etc
• Ensure monthly foster home visits to assess the quality of care, well being, and safety in the child’s home environment.
• Ensure the required/recommended services for each child on assigned caseload (medical, developmental, clinical, and educational) and monitor the outcomes and progress.
• Ensure required documentation for all case actions (progress notes, FASPs, Permanency Reports, Plan Amendments, etc) within established timeframes.
• Attend ACS and agency staff meetings and trainings. Mentoring new staff; providing opportunities for shadowing and assistance with required paperwork.
• Respond to emergencies as needed and/or directed
• Attend to budgetary processes
• Maintain program statistics and prepare reports.
• Represent program at relevant community and professional organizations

BENEFITS/PERKS:

• A comprehensive health insurance package including medical, dental and vision plans for you and your family
• 403B retirement benefits
• Employer-paid life insurance and long-term disability insurance
• Generous paid time off (vacation, personal, sick, 12 paid holidays)
• Free employee assistance program through National EAP
• Insurance discounts for our staff and their families
• Trainings to support professional and personal development
• Employee wellness program
• Employee recognition activities

Salary Range:

$65,000 - $70,000 per year

$1000 Hiring Incentiveafter 500 worked hours

MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.