Caseload Assistant for the Office for Disability and Accessibility Services

CT State Community College; Norwich (CT); On-site; USD 62,000 - 83,000; Part time

Job summary

CT State Community College invites applications for an Educational Assistant on-site at CT State Three Rivers in Norwich, CT. This part-time, non-tenure‑track role supports accommodation services and proctoring of student testing under the Office for Disability and Accessibility Services.

You will work with students, faculty and staff to implement approved accommodations, maintain confidential records, and ensure ADA/504 compliance.

Qualifications

• Master’s degree in education or closely related field with two years of professional experience working directly with individuals with disabilities.
• In-depth knowledge of ADA, ADA Amendments Act of 2008, Section 504, HIPAA and FERPA regulations.
• Proven ability to interpret diagnostic assessments and analyze indicators of learning differences.
• Advanced understanding of disabilities and best practices in accommodations and supports.
• Technological literacy and proficiency with assistive technology/software and testing programming.
• Excellent interpersonal, oral, and written communication skills.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

Responsibilities

• Supports a designated caseload of students with disabilities.
• Engages in the interactive process with students, faculty, and staff to assess and implement accommodations.
• Maintains records and ensures confidentiality and compliance in the Accommodate system.
• Coordinates and provides accommodation testing proctoring.
• Collaborates with students, faculty, and staff to implement approved accommodations.
• Attends orientations and supports office operations as needed.

Skills

Communication skills

Assistive technology

Diversity & inclusion

Microsoft Office proficiency

Education

Master’s degree in education or related field

Tools

Microsoft Office

Job description

About CT State

Connecticut State Community College (CT State)was launched on July 1, 2023, through the consolidation of Connecticut’s 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students’ academic, career, and personal success.

For more information about CT State Community College and the campus please visit Home - CT State

Position Details

Posted: October 13, 2026

Level: Educational Assistant

Employment Type: Temporary position, non-tenure track position

Hours: Part-time up to 17 hours per week

Anticipated Start Date: November 2026

Work Location: CT State Three Rivers (574 New London Turnpike, Norwich, CT 06360)

Work Modality: On site; Position is not remote

Closing Date: Open until filled, with priority consideration given to applicants who submit materials by October 28, 2026.

Position Summary

This position is responsible for facilitating the comprehensive process with students seeking accommodations, evaluating appropriate and reasonable supports, and ensuring their effective implementation/institutional compliance, and scheduling and proctoring of student testing.

Essential Duties and Responsibilities

Under the supervision of the Campus Director of Disability and Accessibility Services, the Caseload Assistant provides essential support to ODAS in coordinating academic accommodations for students with documented permanent or temporary disabilities through effective performance in these essential duties: Key responsibilities include:

• Supports a designated caseload of students with documented permanent and/or temporary disabilities.
• Engages in the interactive process with students, faculty, and staff to assess and implement accommodations.
• Assists with the day-to-day ODAS office operations.
• Assists with the collection and evaluation of medical, educational and/or diagnostic documentation to confirm diagnosis and identify reasonable, effective and course specific accommodations that uphold academic integrity and do not fundamentally alter the program of study.
• Maintains comprehensive records of all interactions and decisions related to accommodations within the Accommodate system, ensuring accuracy, confidentiality and compliance.
• Collaborates with students, faculty, and staff to facilitate the effective implementation of approved academic accommodations.
• Leads and contributes to conflict resolution efforts involving students, faculty, staff, and administration, applying equity-centered strategies to address complex accessibility issues and ensure adherence to ADA and Section 504 requirements.
• Protects the confidentiality of student disability records and information in accordance with institutional policies and legal standards.
• Coordinates and provides accommodation test proctoring for students, ensuring appropriate arrangements are coordinated and executed.
• Performs additional duties and special assignments as needed to support the mission of the Office for Disability and Accessibility Services.
• Attends orientations as necessary.

This posting outlines qualifications, experience, and skills but is not limited to the full specifications in the official job description.

Minimum Qualifications

• Master’s degree in education or a closely related field (e.g., educational psychology, learning disabilities, special education, counseling) with two (2) years of professional experience working directly with individuals with disabilities.
• In-depth and accurate knowledge of federal disability laws, including the Americans with Disabilities Act (ADA), the ADA Amendments Act of 2008, Section 504 of the Rehabilitation Act, and a strong understanding of HIPAA and FERPA regulations.
• Proven expertise in interpreting diagnostic assessments and analyzing behavioral indicators associated with learning differences, attentional challenges, psychological and developmental disabilities.
• Advanced understanding of primary physical, cognitive, psychological, developmental and other disabilities, along with familiarity with the best practices, as well as the essential services and supports utilized.
• Technological literacy and proficiency with assistive technology /software and testing programming.
• Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
• Excellent interpersonal, oral, and written communication skills
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

Preferred Qualifications

• Experience collaborating with faculty on inclusive teaching and universal design.
• Prior experience navigating complex situations involving students and faculty around student accommodations, balancing academic standards with ADA/504 compliance.
• Experience collaborating with faculty on inclusive teaching and universal design.
• Prior experience navigating complex situations involving students and faculty around student accommodations, balancing academic standards with ADA/504 compliance.

Salary

• $52.35 hourly

For more information, visit: CSCU - Human Resources - Future Employees.

Background Screening

Employment offers are contingent upon:

• Proof of eligibility to work under the Immigration Reform and Control Act (IRCA)
• Successful completion of a background check, including granting permission to contact current and previous employers for verification, reference checks, criminal history, and, when applicable, credit or driving history checks

CT State is committed to maintaining a safe campus community.

Equity Statement

Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Continuing Notice of Nondiscrimination

CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or traffickingor any other federal or state protected class in its employment, programs, and activities, unless theprovisionsofSection46a-80(b) or46a-81(b)of theConnecticutGeneral Statutes arecontrollingor there are bonafide occupational qualifications excluding personsin one oftheabove protectedgroups.

For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact [e-mail]

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.