Case Worker II / Life Coach

HFLW Brand; Boston (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous time off

Health, Dental and Vision Insurance

Extensive training

Tuition reimbursement

403(b) Retirement Plan

Disability Insurance

Job summary

The Home for Little Wanderers is seeking dedicated professionals to support vulnerable children and their families through life coaching, case management, and coordinated services. The program serves youth aged 18–24 in transitional housing, offering individualized plans and supportive therapy in a collaborative team setting.

Responsibilities include assessments, documentation, scheduling, and working with partners to secure resources.

Qualifications

• Bachelor's degree or relevant lived/work experience in related fields.
• Experience with behavior management systems and treatment planning.
• Crisis intervention, case management, and therapy experience preferred.
• Excellent written and verbal communication; knowledge of child welfare agencies.

Responsibilities

• Provide life coaching to clients.
• Support clients with issues e.g. family communication, parenting, substance abuse, trauma.
• Coordinate resources and advocate for clients.
• Prepare assessments, reports, treatment and safety plans; timely documentation and billing.
• Maintain communication with collaterals and service providers; arrange meetings.
• Work in interdisciplinary team; provide quality services.
• Attend staff meetings; present materials; engage in supervision and training.
• Complete minor maintenance and cleaning; schedule maintenance tasks.
• Foster relationships with property management; report issues to program director.
• Develop community partnerships to meet resident needs.
• Create daily schedules for residents; monitor program standards and rules.
• Conduct interviews and tours for prospective residents; manage intake.
• Oversee progressive disciplinary processes and housing paperwork.

Skills

Excellent written and verbal comms

Knowledge of DCF and child advocacy

Strong communication skills

Computer literacy

Education

Bachelor's Degree in Social Work, Early Childhood Education, Criminal Justice, or Psychology (varies by program) or relevant lived/work experience

Tools

Microsoft Office

Internet Explorer

Job description

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

Roxbury Village provides transitional housing for up to eight homeless youth aged 18–24. Each young adult is provided an individual bedroom and shared access to full apartment amenities, including a kitchen, living room, and laundry facilities.

Additionally, the staff offers life coach/case management services to help prepare young adults to living independently.

How You Will Be Making A Difference

• Provide life coaching to clients.
• Provide support to client to address a variety of issues which may include, family communication, parenting skills, substance abuse, domestic violence, self-abusive behavior, and past trauma.
• Coordinate appropriate resources and services for clients and act as an advocate for the client.
• Administer written assessments, summary reports, documentation, treatment planning, and safety planning to appropriate parties in a timely, well written manner. Submit reports, documentation, and billing in a timely manner. Ensure that documentation meets utilization review and quality assurance standards.
• Continuously communicate with client collaterals and providers of supportive services. This may include extensive telephone contact and scheduling and attending case conference meetings. Facilitate communication between various providers.
• Plan, assess and provide all treatment and clinical interventions in an active co-therapy partnership with collaterals. Work as part of interdisciplinary team to provide quality services.
• Attend staff meetings. Present client material, consult with supervisor and team members on challenging and difficult client issues. Participate in regular individual and group supervision. Attend clinical training and safety practice training.
• Complete minor maintenance and cleaning and coordinate scheduling maintenance projects.
• Facilitate business relationship with property management and communicate raised issues to program director.
• Develop collaborative community and service partnerships to meet resident needs.
• Construct daily schedules for the young adults.
• Track young adult compliance with program standards, expectations, and rules.
• Conduct interviews and tours for prospective residents.
• Manage application and intake procedures.
• Manage progressive disciplinary process with young adults
• Complete housing paperwork and recertifications with young adults
• Performs other duties as assigned.

Qualifications

• Bachelors Degree in Social Work, Early Childhood Education, Criminal Justice, or Psychology (varies by program) or relevant lived or work experience
• Experience with behavior management systems, treatment planning, crisis intervention, case management and providing individual, group and/or family therapy
• Excellent written and verbal communication skills. Knowledge of Department Children and Families and other local child and family advocate agencies.
• Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Health, Dental and Vision Insurance available
• Extensive training to new staff
• Tuition reimbursement of up to $3,000 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

Physical Requirements

Using agency-issued laptops (or equivalent mobile computer). Standard work such as typing and telephone work. Varied work hours should be expected. Light maintenance and cleaning and moving of furniture.

* The above is intended to describe the general content and requirements of work being performed by people assigned to this classification. It is not intended to be an exhaustive statement of all duties, responsibilities, or skills required of personnel so classified.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.