Case Worker II - Infectious Diseases

Washington University in St. Louis; St. Louis (MO); On-site; USD 55,000 - 82,000; Full time

Job summary

Washington University in St. Louis is seeking a Case Worker II to provide client-centered HIV case management and thorough bio-psychosocial assessments in coordination with a multidisciplinary healthcare team.

The role develops and implements care plans, coordinates referrals and benefits, delivers crisis intervention and supportive counseling, and ensures confidentiality in accordance with state and federal guidelines.

Qualifications

• Master’s degree or combination of education and/or experience may substitute for minimum education.
• Basic Life Support certification must be obtained within one month of hire date.
• No other specific work experience is required for this position.

Responsibilities

• Conducts a comprehensive assessment with the client and family to develop a plan of care.
• Arranges and coordinates service referrals and monitors plan implementation; refers to public benefits as eligible.
• Documents all contacts and coordination activities in client records as required by program guidelines.
• Educates clients/families about basic medical and psychosocial aspects to optimize adherence.
• Provides proactive follow up, tracks symptoms and treatment responses.
• Adheres to state laws and department regulations; stays current with resources.

Skills

Case Management

Clinical Evaluations

Community Resources

Computer Literacy

Effective Written Communication

HIPAA Compliance

Oral Communications

Patient Care

Patient Education

Prevention Programs

Referral Coordination

Team Collaboration

Team Communication

Education

Master’s degree or combination of education and/or experience may substitute for minimum education

Job description

Position Summary

Provide client-centered HIV case management services and thorough bio-psychosocial assessment for individuals in coordination with the multidisciplinary healthcare team. The position will create and implement multidisciplinary care plans to include identification of educational needs and community resource referral and coordination; provide crisis intervention and supportive counseling to assist the client/family in coping with illness, disclosure of diagnosis, confidentiality issues, familial grieving, and death/dying; and coordinate access to resources in accordance with all applicable local, state, and federal guidelines and procedures. The Case Worker II will abide by the same strict standard of patient confidentiality that applies to all WashU staff. The Case Worker II will work under the under the direction of senior staff. In addition to the provision of direct client services, the Case Worker II provides one of the following lead/coordination roles/duties: 1) More intensive level (often community-based) services which requires strong clinical skills and ability to work independently; 2) Project coordination responsibilities (special projects, reporting, caseload assignments); or 3) Clinical mentorship and/or training of CW I positions.

Location

SAINT LOUIS, MO 63110

Scheduled Hours

40

Primary Duties & Responsibilities

• Conducts a comprehensive sensitive assessment with the client and family/support network as appropriate, in order to develop a plan of care to meet identified needs.
• Arranges and coordinates service referrals for the client/family as needed; provides ongoing monitoring of the activities implemented to carry out the plan of care. Refers clients/families to public benefits programs as eligible.
• Provides regular contact with enrolled clients and documents all contacts and service coordination activities in client records as required by program guidelines.
• Educates clients/families about the basic medical and psychosocial aspects of disease in order to optimize adherence to care.
• Provides proactive follow up, tracking symptoms and treatment responses.
• Adheres to all applicable state laws and the department’s rules and regulations regarding programs.
• Stays abreast of new resources, programs and developments. Participates in continuous training and education, including attendance at staff meeting and community meetings as assigned.

Working Conditions

Job Location/Working Conditions:

• Normal office environment.
• Patient care setting.

Physical Effort

• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement.
• Occasional lifting (25 lbs. or less).

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education

Required Qualifications

Master’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses

• Basic Life Support - American Heart Association
• Basic Life Support - American Red Cross

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience

No specific work experience is required for this position.

No additional work experience unless stated elsewhere in the job posting.

Skills

Not Applicable

• Case Management
• Clinical Evaluations
• Community Resources
• Computer Literacy
• Effective Written Communication
• HIPAA Compliance
• Oral Communications
• Patient Care
• Patient Education
• Prevention Programs
• Referral Coordination
• Team Collaboration
• Team Communication

Driver's License

A driver's license is not required for this position.

More About This Job

• Basic Life Support certification must be obtained within one month of hire date.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Preferred Qualifications

• Bilingual case manager.

Grade

C10

Salary Range

$54,600.00 - $81,900.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.