Case Worker CPHW

Northeast Community Clinic; Bell Gardens (CA); On-site; USD 38,000 - 56,000; Full time

Job summary

Northeast Community Clinic in California is seeking a Medical Assistant focused on perinatal services to support CPSP clients. You will interpret and translate, provide culturally appropriate health education, informal counseling, and assist with eligibility work while coordinating care across obstetrics, nutrition, and psychosocial services.

You will conduct assessments, develop and revise the Individualized Care Plan (ICP), manage postpartum follow-up, track appointments, and help patients

Qualifications

• Certification as Medical Assistant or higher required.
• High school diploma or GED equivalent required.
• CPR/BLS certification current.
• Certified Comprehensive Perinatal Health Worker preferred.

Responsibilities

• Interpret and translate; provide health education, counseling, and advocacy.
• Orient patients to comprehensive perinatal care throughout pregnancy.
• Complete assessments in obstetric, nutrition, health education and psychosocial areas.
• Develop and update the Individualized Care Plan (ICP) with the patient.
• Provide perinatal education, referrals, and instructions based on ICP needs.
• Reassess each trimester and update the ICP as needed.
• Postpartum assessment and care plan for mother and infant.
• Track attendance and reasons for missed appointments.
• Assist patients to obtain Medi-Cal and document required eligibility items.
• Maintain OB/EDC and newborn logs; report to QA Director and Clinic Supervisor.
• Ensure prenatal records are available at hospital during intrapartum period.
• Time studies and travel up to 10% outside local area.

Skills

Excellent Communication Skills

Bilingual English/Spanish preferred

Team player

Independent worker

Reliability

Travel readiness

Education

Medical Assistant Certification or higher

High School Diploma or GED

Certified Comprehensive Perinatal Health Worker

CPR/BLS Certification

Tools

Microsoft Office Suite

Job description

• Provide interpretation and translation services, culturally appropriate health education and information, informal counseling and guidance on health behaviors, and advocate for individual and community health needs. This position includes Client Orientation to Comprehensive Peri-natal Services Program (CPSP) initial assessment, trimester reassessments, postpartum assessment, interventions, and follow-up services in: Obstetrics, Nutrition, Health Education, Psychosocial and Individual Case Coordination.
• Schedule
• Flexible, may require some evening and weekends
• Primary Duties and Responsibilities
• Orient the patient to comprehensive perinatal care at entry of care and throughout the pregnancy as needed
• Complete assessments in the four components – obstetric, nutrition, health education and psychosocial using approved assessment forms
• Complete the Individualized Care Plan (ICP) with the patient following the initial assessments. Prioritize problems and actions planned to resolve them
• Provide individual Perinatal Education, counseling, referrals and instructions as appropriate to the needs and risks identified on the ICP
• Reassess in each trimester to identify changes or new developments since the previous assessment and to provide continued support for the patient’s strengths. Revise and update the ICP as needed
• Postpartum Assessment and Care Plan
• Assess the mother and infant postpartum and update the ICP. Provide appropriate interventions for the patient and her baby
• Track patient’s attendance at appointments, and identify the reason for any missed appointments
• Responsible for issuance of Presumptive Eligibility if patient is qualified for the Program.
• Maintains OB/EDC log, Newborn log and sends monthly report to Managed Care, QA Director and Clinic Supervisor.
• Ensure that appropriate copies of the prenatal record are at the hospital during the Intrapartum period (34 weeks gestational age)
• Assist the patient to obtain Medi-Cal and explain what documents she must have to apply for Medi-Cal.
• Inform Supervisor of any issues or problems
• Maintain a positive working relationship with staff
• Other duties as designated by the Other duties as designated by the Clinic Manager, Clinic Director, leading Medical Provider, or Clinical Service Director

Description

Position Summary

• Provide interpretation and translation services, culturally appropriate health education and information, informal counseling and guidance on health behaviors, and advocate for individual and community health needs. This position includes Client Orientation to Comprehensive Peri-natal Services Program (CPSP) initial assessment, trimester reassessments, postpartum assessment, interventions, and follow-up services in: Obstetrics, Nutrition, Health Education, Psychosocial and Individual Case Coordination.

Schedule

• Flexible, may require some evening and weekends

Primary Duties and Responsibilities

• Orient the patient to comprehensive perinatal care at entry of care and throughout the pregnancy as needed
• Complete assessments in the four components – obstetric, nutrition, health education and psychosocial using approved assessment forms
• Complete the Individualized Care Plan (ICP) with the patient following the initial assessments. Prioritize problems and actions planned to resolve them
• Provide individual Perinatal Education, counseling, referrals and instructions as appropriate to the needs and risks identified on the ICP
• Reassess in each trimester to identify changes or new developments since the previous assessment and to provide continued support for the patient’s strengths. Revise and update the ICP as needed
• Postpartum Assessment and Care Plan
• Assess the mother and infant postpartum and update the ICP. Provide appropriate interventions for the patient and her baby
• Track patient’s attendance at appointments, and identify the reason for any missed appointments
• Responsible for issuance of Presumptive Eligibility if patient is qualified for the Program.
• Maintains OB/EDC log, Newborn log and sends monthly report to Managed Care, QA Director and Clinic Supervisor.
• Ensure that appropriate copies of the prenatal record are at the hospital during the Intrapartum period (34 weeks gestational age)
• Assist the patient to obtain Medi-Cal and explain what documents she must have to apply for Medi-Cal.
• Inform Supervisor of any issues or problems
• Time Studies
• Maintain a positive working relationship with staff
• Other duties as designated by the Other duties as designated by the Clinic Manager, Clinic Director, leading Medical Provider, or Clinical Service Director

Qualifications

Minimum Requirements

• Microsoft Office (Word, Excel, Outlook)
• Excellent Communication Skills
• Excellent Customer Service
• Bilingual English/Spanish preferred
• Ability to work as a team player and work independently
• Reliable transportation
• Must be able to travel from facility to facility
• This position requires 10 % travel outside the local area.

Required Education/Experience And/or Licensure/Certifications

• Medical Assistant Certification or higher
• High School Diploma and/or GED equivalent required.
• Certified Comprehensive Perinatal Health Worker
• At least one year of full-time paid clinical perinatal experience and must be certified CPHW
• Participate in ongoing trainings and continued education for skills development
• Commitment to goals and philosophy of Northeast Community Clinic
• Current CPR and/or BLS Certification
• Valid State Identification

Physical Requirements And Working Conditions

• OSHA Category 2 – Involves no regular exposure to blood, body fluids, or tissues, but may require unplanned tasks that involve exposure to blood, body fluids, or tissues.
• The work is majority of the time non-sedentary in nature.
• The employee is regularly required to communicate, frequently required to use repetitive motions, move, remain stationary, regularly push, pull and lift up to 20 pounds and occasionally push, pull and lift up to 40 pounds.
• Must possess mobility to work in a standard office/clinic setting (in some cases both settings) and to use standard office/clinic equipment, including a computer, stamina to maintain attention to detail despite interruptions, read printed materials and use a computer, and communicate in person and over the telephone.