Case Supervisor, Grade A (Promo) - Cortland County DSS

Town Of Freetown; Indiana (PA); On-site; USD 45,000 - 59,000; Full time

Benefits offered by this job

New York State Retirement System

Low Deductible Health Insurance Plan

13 Paid Holidays

Tuition Assistance available

Public Service Loan Forgiveness (PSLF)

Job summary

Cortland County Department of Social Services is seeking a Case Supervisor, Grade A, to plan and supervise the services staff across units and to help develop casework and group work policies while upholding social service standards.

Under the direction of a higher administrator, you will supervise Grade B and other staff, with wide latitude for independent judgment; pre-employment screenings are required, and a NYS driver's license is expected.

Qualifications

• Directly supervise staff and coordinate services across units.
• Recommend and implement casework and group work policies per agency standards.

Responsibilities

• Plan and supervise the work of the services staff in the Department of Social Services.
• Provide guidance to Case Supervisor Grade B and subordinate staff; ensure adherence to policy and standards.

Skills

Supervision

Policy development

Social services

Independent judgment

Job description

Case Supervisor, Grade A (Promo)

Job Description

This position involves responsibility for planning and supervising the work of the services staff in the Department of Social Services which includes coordinating and supervising the work of several units or sections of the agency. The Case Supervisor Grade A recommends casework and group work policies and procedures for the agency and is responsible for social service standards in accordance with agency policy. The work is performed under the general direction of a higher level administrator with wide leeway allowed for the exercise of independent judgment in planning and carrying out the details of the work. Direct supervision is exercised over the work of Case Supervisor Grade B and other subordinate staff. Does related work as required.

Work Hours

Full Time, 40 hours per week with benefits

Salary

$33.7093-42.6675/HR (CSEA Contract)

Location

Cortland County Department of Social Services

Status

Competitive, Provisional, Promotional

Benefits

• New York State Retirement System
• Low Deductible Health Insurance Plan
• Generous Paid Time Off including 13 Paid Holidays
• Tuition Assistance available
• Position is eligible for Public Service Loan Forgiveness (PSLF)

Promotional Minimum Qualifications

• Candidates must be permanently employed in the competitive class position of Case Supervisor Grade B and have served continuously on a permanent basis for twelve (12) months immediately preceding the filing of an application for the position of Case Supervisor Grade A; OR
• Candidates must be permanently employed in the competitive class position of Senior Caseworker in Cortland County and must have served continuously on a permanent basis for eighteen (18) months immediately preceding the filing of an application for the position of Case Supervisor Grade A; OR
• Candidates must be permanently employed in the position of Caseworker in Cortland County and must have served continuously on a permanent basis for twenty-four (24) months immediately preceding the filing of an application for the position of Case Supervisor Grade A; OR
• An equivalent combination of training and experience as defined by the limits of (A), (B) and (C) above.

Special Requirement

Possession of a valid New York State driver’s license or privilege to drive a motor vehicle in New York State appropriate to the vehicles operated. Failure to maintain a NYS driver’s license including driving privileges throughout employment will result in disciplinary action or dismissal.

Pre-employment screenings required.

Job Details

Category: Vacancy Postings
Status: Open
Posted: September 1, 2026
Closing: Open Until Filled