Case Processing Supervisor

District of Columbia Courts; Washington (District of Columbia); On-site; USD 42,000 - 62,000; Full time

Job summary

District of Columbia Courts in Washington, DC, Civil Division, seeks a professional to provide case processing support and supervise unit staff, ensuring compliance with Court rules and division procedures.

The role emphasizes accuracy, accountability and respectful service to diverse Court personnel and the public, aligning with the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.

Qualifications

• High School Diploma plus six years of clerical, administrative, or customer service experience, and one year of supervisory experience, or completion of the Courts' Management Training Program.

Responsibilities

• Provide case processing support and supervision of unit staff to ensure compliance with Court rules, division policies and procedures.

Skills

Customer service

Clerical work

Supervisory experience

Education

High School Diploma

Job description

This position is located in the Civil Division, within one of its four operating branches, at the Superior Court of the District of Columbia, providing case processing support and supervision of unit staff to ensure compliance with applicable Court rules; Court and division policies and processes; and division business processes and standard operating procedures.

Required Education & Experience: Minimum of a High School Diploma plus six (6) years of clerical, administrative, or customer service experience, and one (1) year of supervisory experience, or successful completion of the Courts' Management Training Program. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.