Case Planner, School-Based Early Support Program (ACS)

CAMBA; New York (NY); Hybrid; USD 47,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan with employer match

Paid time off

Paid holidays

Job summary

CAMBA in New York, NY seeks a Case Planner to conduct outreach, develop individualized support plans, manage client caseloads, and maintain documentation. Minimum qualifications include a Bachelor’s degree and two years of experience working with families and children. Bilingual skills are preferred. The role offers a salary range of $47,000 – $52,000 annually and hybrid work options. CAMBA promotes diversity and encourages applicants from all backgrounds to apply.

Qualifications

• Minimum of two years of experience working with families and children in a community setting.
• Commitment to cultural competency and anti-oppressive practice.
• Strong understanding of student support services, including IEPs, 504 plans, and SEL programs.

Responsibilities

• Conduct outreach to engage families and discuss program offerings.
• Collaborate with schools and CBOs to understand family needs.
• Develop individualized support plans with families.
• Manage a caseload of 12 clients effectively.
• Maintain accurate documentation.
• Prepare reports and participate in program evaluation.

Skills

Interpersonal skills

Communication skills

Writing skills

Organizational skills

Bilingual English and Spanish or Haitian Creole

Education

Bachelor of Arts (BA), Bachelor of Science (BS), or Bachelor of Social Work (BSW)

Tools

Microsoft Office Suite

Relevant case management systems

Job description

Who We Are

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s School-Based Early Support Program

This collaborative initiative with ACS is designed to empower families and promote children's well-being within the school environment. The program offers a range of services and supports directly accessible to families through partnerships with local schools.

Position: Case Planner

Reports To

Program Manager

Location

955 Flatbush Ave 4th Floor, Brooklyn NY 11226 / Hybrid Remote

What The Case Planner Does

• Conducts outreach activities to engage families, including those who self‑refer, and discuss program offerings and expectations. This outreach prioritizes referrals from partner schools, encompassing educators, support staff, and school‑based service providers (health and mental health clinics, after‑school programs, community school lead organizations, etc.), and extends to the broader community‑based organizations (CBOs) and internal CAMBA programs to ensure a holistic approach to family support.
• Collaborates with referral sources, including schools (educators, support staff, and school‑based service providers) and CBOs, to gain a comprehensive understanding of each family's unique strengths, needs, and priorities, ensuring a good program fit. In this collaboration, informed consent for information sharing is secured from families to facilitate service delivery.
• Develops individualized support plans in partnership with families. These plans are based on comprehensive assessments that identify families' strengths, needs, and service requirements.
• Manages a caseload of 12 clients effectively.
• Maintains accurate documentation (FASP reports, databases).
• Prepares reports and participates in program evaluation.
• Recommends case closure based on guidelines.
• Participates in case conferences.

Minimum Education / Experience Required

• A Bachelor of Arts (BA), Bachelor of Science (BS), or Bachelor of Social Work (BSW) degree

Other Requirements

• Minimum of two years of experience working with families and children in a community setting.
• Strong interpersonal and communication skills, with the ability to convey respect, compassion, and empathy to clients.
• Exceptional writing skills for clear, concise, and professional documentation, reports, and communication with various stakeholders.
• Excellent organizational skills and ability to prioritize tasks.
• Proficiency in Microsoft Office Suite.
• Working knowledge of relevant databases and case management systems (a plus).
• Commitment to cultural competency and anti‑oppressive practice.
• Strong understanding of student support services, including IEPs, 504 plans, and SEL programs.
• Bi‑lingual English and Spanish or Haitian Creole.
• Must obtain Dept. of Education fingerprint clearance (PETs); if working in a NYC Public School building.
• If off‑site or school‑based, ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment.

Compensation

$47,000 – $52,000 annually (Full‑time, 35 hours per week)

When salary ranges are listed, the range represents the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate, including but not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio‑economic status, marital or veteran status, pregnancy status or sexual orientation.