Case Planner

Children's Aid; New York (NY); Hybrid; USD 37,000 - 41,000; Full time

Job summary

Children's Aid is seeking a Case Planner in New York, NY. You will collaborate with a multidisciplinary team to manage a caseload of about 10 children with diverse mental health needs, delivering intensive casework and field services to promote permanency.

Qualifications include a Bachelor's Degree and driver’s license; Foster Care experience and bilingual Spanish/English are preferred. The role supports a hybrid in-person/remote schedule within a mission-driven organization.

Qualifications

• Bachelor's Degree is required.
• Foster Care experience is preferred.
• Bilingual (Spanish/English) is preferred.
• Valid Driver's License is required.

Responsibilities

• Collaborate with therapists, educators, and social workers to manage a caseload of about 10 children.
• Provide intensive casework and field services to support permanency goals.
• Conduct outreach to link children and families with treatment resources.
• Utilize the CONNECTIONS system and maintain written case records.
• Coordinate Family Team Conferences and participate in case consultations.
• Work in a hybrid schedule to support team collaboration.

Skills

Verbal communication

Written communication

Organizational skills

Computer literacy

Education

Bachelor's Degree

Job description

$27.47 - $30.22 / hour

Position Summary

The Case Planner works collaboratively with therapists, education specialists, and social workers to manage a caseload of approximately 10 children with varying mental health needs. The role focuses on providing intensive casework and field services to support permanency goals, while also conducting outreach, coordinating Family Team Conferences, maintaining case records, utilizing the CONNECTIONS system, and participating in case consultations. The incumbent will understand and promote the organization's Mission, Vision, and Core Values to ensure alignment with the functions of the position.

Children's Aid Mission

To help children in poverty to succeed and thrive. We do this by providing comprehensive support to children and their families in targeted high-needs New York City neighborhoods. Children's Aid annually serves children and their families at over 40 sites in New York, as well as through three national program models. Children's Aid is concentrating its efforts on creating cradle-through-college pathways in high-need neighborhoods, with a focus on children's health, family stability, education, and social and emotional development.

Culture and Values

We put children, youth, and families first: We listen to and incorporate the voices of children, youth and families in all that we do.

We seek equity and transformation in our communities: We courageously work within and outside systems to create opportunities for children, youth and families.

We strive for excellence: We hold ourselves to the highest standards and are committed to continuous learning and improvement.

We are powered by collaboration: Our work is stronger when we trust, partner, and respect each other and the communities we serve.

We are driven by compassion: We lead with kindness, care, and empathy and believe in the endless potential of the people we serve and our team.

Essential Duties and Responsibilities

• Work with a dynamic team of professionals including therapists, education specialists, and social workers in our foster care program for children.
• Manage a case load of approximately 10 children with varied levels of mental health needs.
• Provide intensive casework services and fieldwork services for children and their birth and foster families with the goal of providing permanency as quickly as possible.
• Conduct outreach to connect children and families with agency and community treatment resources.
• Utilization of CONNECTIONS, child welfare computer system.
• Coordinate Family Team Conferences.
• Actively participate in case consultations
• Maintain written case records.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's Degree required.
• Foster Care experience preferred.
• Bilingual (Spanish/English) preferred.
• Valid Driver's License.

Key Competencies

• Excellent verbal, writing, and organizational skills.
• Flexibility, and ability to work under pressure and meet deadlines.
• Computer literacy.

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children's Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Children's Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.