Case Manger

Randstad Enterprise; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

403(b)

Transit subsidy

Tuition reimbursement

Job summary

Randstad Enterprise is seeking a dedicated Case Manager for the Intensive Mobile Treatment (IMT) program in New York City. You will provide person-centered, community-based support across shelters, hospitals, and community settings, delivering crisis intervention, recovery planning, and coordination with healthcare and criminal justice partners.

The role requires collaboration with an interdisciplinary team, travel across all five NYC boroughs, and maintaining confidential client records while

Qualifications

• Bachelor’s degree in social work or related field required.
• Experience with mental health, homelessness, or criminal justice settings preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently and in a multidisciplinary team.
• Proficient with MS Office and electronic documentation.

Responsibilities

• Provide case management, counseling, recovery planning, and crisis intervention.
• Develop individualized service plans and support clients toward recovery goals.
• Assist with housing applications, placement, employment, and public benefits.
• Conduct outreach and accompany clients to appointments across NYC.
• Advocate for clients and coordinate with healthcare, shelters, and justice agencies.
• Maintain accurate case records and required documentation.
• Manage caseload with prioritization of urgent needs and ongoing engagement.
• Participate in interdisciplinary team meetings to ensure continuity of care.

Skills

Assessment

Communication

Organization

Problem-solving

Decision-making

Multidisciplinary teamwork

MS Office

Electronic documentation

Travel readiness

Education

Bachelor’s degree in Social Work or related field

Tools

Microsoft Office

Electronic documentation systems

Job description

Case Manager – Intensive Mobile Treatment (IMT)

Location: New York City, NY

Job Type: Full-Time

We are seeking a dedicated Case Manager to join our Intensive Mobile Treatment (IMT) program. This role provides person-centered, community-based support to individuals with complex needs who may be involved with homeless services, behavioral health, and criminal justice systems. IMT delivers flexible and continuous care wherever clients are located, including shelters, supportive housing, hospitals, correctional settings, or the community.

Key Responsibilities

• Provide case management, counseling, recovery planning, and crisis intervention.
• Develop individualized service plans and support clients in achieving personal and recovery goals.
• Assist with housing applications, housing placement, employment, public benefits, and community resources.
• Conduct outreach and accompany clients to appointments and services throughout New York City.
• Advocate for clients and coordinate services with healthcare providers, shelters, criminal justice agencies, and other community partners.
• Maintain accurate and timely case records, assessments, service plans, and required documentation.
• Manage an assigned caseload while prioritizing urgent client needs and maintaining consistent engagement.
• Participate in interdisciplinary team meetings and collaborate to ensure continuity of care and compliance with program requirements.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Mental Health Counseling, Criminal Justice, or a related human services field required.
• Experience working with individuals experiencing mental illness, substance use, trauma, homelessness, or criminal justice involvement preferred.
• Strong assessment, communication, organization, problem-solving, and decision-making skills.
• Ability to work independently and effectively as part of a multidisciplinary team.
• Strong computer skills, including Microsoft Office and electronic documentation systems.
• Ability to maintain confidentiality and handle sensitive client information professionally.
• Must be able to travel throughout all five NYC boroughs.

17–27 PTO days, 10 sick days, 3 personal days, 12 holidays, health, dental and vision coverage, 403(b), transit subsidy, and tuition reimbursement.