Case Managers (RN, RD, Licensed MH Clinicians), and Intake Coordinator (LPN, LVN, Bachelors BH)

American Case Management Association; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking organization dedicated to transforming healthcare and improving lives. As a Case Manager or Intake Coordinator, you'll play a crucial role in supporting members through integrated case management. This position offers extensive training, a collaborative culture, and the chance to make a meaningful impact in healthcare. You'll work closely with experts and have the opportunity to thrive in your career while enjoying competitive salaries and comprehensive benefits. If you're passionate about helping others and want to grow in a supportive environment, this is the perfect opportunity for you.

Benefits

Matching 401K

Medical Insurance

Dental Insurance

Vision Insurance

Short-term Disability

Long-term Disability

Pension Plan

Qualifications

• Experience in case management and knowledge of healthcare systems.
• Strong communication skills for engaging with members and providers.

Responsibilities

• Engage members and conduct assessments to develop care plans.
• Provide initial screenings and assist members in accessing care.

Skills

Case Management

Behavioral Health Knowledge

Motivational Interviewing

Care Coordination

Education

Bachelor's Degree in Nursing or related field

Certified Case Manager (CCM)

Job description

Join Our Team: Do Meaningful Work and Improve People’s Lives

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, our culture promotes employee growth, collaborative innovation, and inspired leadership. Forbes ranked Premera among America's 2025 Dream Employers because we are committed to creating an environment where employees can do their best work and where top talent comes, stays, and thrives! We offer competitive salaries and benefits including matching 401K, medical, dental, vision, short-term disability, long-term disability, and a pension plan.

What You Will Get in These Roles

• Help members directly (and as a manager, teams of clinicians) in a meaningful and impactful way. We know that helping people is important to you.
• Learn and grow. You will be working with experts who have authored key texts on integrated case management.
• Have an impact. Your work improves members' lives and enables us to operate more effectively.
• Thrive in a career. We provide a supportive and safe environment where clinicians can work to the top of their licensure.
• Take pride. We recognize the importance of your work, as you do.

About the Opportunities

Case Managers

Utilize the integrated physical, behavioral health, and social determinants of health case management model to partner with members, providers, and caregivers. Key responsibilities include engaging members, conducting assessments, developing collaborative care plans to support self-management, promoting behavior change, ensuring care coordination, providing follow-up, and delivering clinical and quality outcomes, such as reducing emergency visits and readmissions and closing care gaps.

Intake Coordinators

Provide initial screenings for case management services, assist members in accessing evidence-based care, collaborate with providers, and support case management activities. Tasks include inbound calls, digital communication, follow-up on care gaps and emergencies, addressing member questions, locating resources/referrals, and gathering medical records for reviews.

Training

Premera offers extensive training, including integrated case management, motivational interviewing, and LEAN process improvement. Certified Case Managers (CCM) receive additional training to earn their credential.

Application Process

Apply at: https://www.premera.com/visitor/careers. Click on "Join Our Team," search for "Case Manager" or "Intake Coordinator," then click the job title link and apply.

Quick Access Links

Case Manager Position

Intake Coordinator Position

Additional Information

Contact Megan Foster, Recruiter, at 425.918.8026 or [e-mail].

EOE – We encourage minorities, women, veterans, and individuals with disabilities to apply.