Case Manager (Young Adult Residence)

Phaxis; New York (NY); On-site; USD 33,000 - 34,000; Full time

Job summary

Phaxis is seeking an experienced Case Manager to support young adults in a transitional residential program in Brooklyn. The role emphasizes individualized case management, rehabilitation support, and helping residents develop daily living skills toward greater independence and community integration.

The Case Manager will prepare detailed case notes, maintain resident records, and document progress, incidents, and interactions with service providers, while collaborating with a multidisciplinary

Qualifications

• Bachelor's degree in Human Services or a related field.
• Minimum of two years of direct service experience with mental health or related fields.
• Excellent written communication and accurate case note/report writing.
• Strong documentation and organizational skills with deadline awareness.
• Experience developing and maintaining individualized service plans.
• Ability to work with diverse young adults.

Responsibilities

• Develop, implement, and maintain individualized service plans and quarterly reviews.
• Prepare clear, timely case notes and coordinate with outside providers.
• Maintain accurate resident records and required reports.
• Provide individual and group support, including counseling and skills development.
• Assist residents with activities of daily living and independent living skills.
• Coordinate services with community resources and healthcare providers.
• Provide crisis intervention and respond to emergencies.
• Participate in staff meetings and trainings.

Skills

Written communication

Documentation skills

Interpersonal skills

Crisis management

Problem-solving

Education

Bachelor's degree in Human Services or a related field

Job description

Case Manager –Young Adult Residence

Location: Brooklyn, NY Pay Rate: $24–$25/hr Schedule: Monday–Friday, 11: 00 AM –7: 30 PM Position Type: Ongoing Contract Start: ASAP

Position Overview

We are seeking an experienced and dependable Case Manager to support young adults residing in a transitional residential program in Brooklyn. This role focuses on providing individualized case management, rehabilitation support, and assistance with daily living skills while helping residents work toward greater independence and successful community integration. Strong written communication and documentation skills are essential. The Case Manager must be comfortable preparing detailed, accurate, and timely case notes, maintaining resident records, and documenting progress, incidents, and interactions with service providers.

Key Responsibilities

• Develop, implement, and maintain individualized service plans, assessments, and quarterly treatment plan reviews.
• Prepare clear, detailed, and timely case notes documenting resident interactions, progress, significant events, and coordination with outside providers.
• Maintain accurate and up-to-date case records, treatment documentation, and required reports.
• Provide individual and group support, including counseling, advocacy, and skills development.
• Assist residents with activities of daily living, including hygiene, housekeeping, laundry, shopping, meal planning, and independent living skills.
• Support residents with medication routines, medical appointments, and compliance with program requirements.
• Coordinate services and connect residents with community resources, healthcare providers, vocational programs, and other support services.
• Provide crisis intervention and respond appropriately to emergency situations.
• Conduct room checks and safety inspections while encouraging residents to maintain a clean and healthy living environment.
• Participate in staff meetings, shift briefings, case conferences, and required training.

Qualifications

• Bachelor's degree in Human Services or a related field.
• Minimum of two years of experience providing direct services to individuals with mental health conditions or relevant human services experience.
• Excellent written communication skills with the ability to prepare thorough, accurate, and professional case notes and reports.
• Strong documentation and organizational skills, with the ability to meet deadlines and maintain accurate records.
• Experience developing and maintaining individualized service or case management plans.
• Ability to work effectively with young adults from diverse backgrounds.
• Strong interpersonal, problem-solving, and crisis management skills.