Case Manager - Young Adult Housing Program

Catholic Charities Serving Central Washington; Yakima (WA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Education assistance

Life insurance

Flexible spending

Job summary

Catholic Charities Serving Central Washington in Yakima, WA is seeking a Young Adult Housing Program (YAHP) Case Manager to implement the program per contract guidelines, provide rental assistance, and deliver intensive case management for youths aged 18-24.

The role focuses on helping clients learn independent living skills, secure housing with landlords, and participate in group events while coordinating with Foster Teen Programs. Monday–Friday, 8am–5pm with comprehensive benefits.

Qualifications

• Bachelor's degree in Social Service required for performance of the job.
• 1–3 years’ experience with adolescents preferred.
• Understanding and ability to work with youth ages 18–24.

Responsibilities

• Provide strengths-based services using Trauma-Informed Care and Motivational Interviewing.
• Outreach to potential program youth and facilitate enrollment interviews.
• Screen and enroll program youth; enter data in the homeless client system.
• Develop landlord relationships to secure housing opportunities.
• Organize group events and teach independent living skills.
• Coordinate with Youth Services staff for integrated service delivery.
• Travel within service counties and participate in trainings.

Skills

Youth engagement

Excellent communication

Organizational skills

Multi-tasking

Conflict resolution

Team collaboration

Independent work

Knowledge of community resources

Education

Bachelor's degree in Social Service

Tools

Word processing

Spreadsheets

Automated database

Job description

Job Details

Job Location: Yakima, WA 98901

Position Type: Full Time

Education Level: Bachelor's Degree

Salary Range: $22.00 - $27.00 Hourly

Travel Percentage: Up to 25%

Job Shift: Day

The Young Adult Housing Program (YAHP) Case Manager will be responsible for implementing the program per contract guidelines and for providing rental assistance and intensive case management for program youth between the ages of 18-24. The YAHP Case Manager will engage with youth and support them in learning skills to become self-sufficient with the ultimate goal of maintaining unsubsidized housing. Employee is supervised under the umbrella of Foster Teen Programs.

Responsibilities

• Provide services to program youth with a strengths-based approach and utilizing Trauma Informed Care and Motivational Interviewing techniques in both individual and group settings.
• Conduct outreach activities to potential program youth. Arrange and facilitate interviews for clients seeking enrollment into the program.
• Implement selection process to screen youth and select/enroll program youth.
• Enter program youth into the homeless client management information system, meeting all due dates and timelines.
• Develop relationships with local landlords and housing authorities in order to secure apartment opportunities for program youth.
• Plan, organize and facilitate regular group events for youth, including roommate facilitation meetings, budgeting/savings meetings, and community building events.
• Teach youth independent living skills in an individual setting to support self-sufficiency. Assist youth in reaching their personal goals. Support youth in maintaining their housing and monitor their housing status.
• Evaluate each program youth’s eligibility and compliance with program policies and procedures.
• Educate program youth on tenant/landlord rights and responsibilities.
• Provide rental assistance payments in a timely manner directly to vendors on behalf of youth.
• Coordinate services with other foster youth program staff within Youth Services to ensure a coordinated delivery of service to clients.
• Participate in trainings and supervision appropriate to the position
• Travel within the counties we serve to meet with youth
• Work as part of a team with other Youth Services staff
• Attend local homeless coalition meetings
• Support program offerings in Youth Services such as Independent Youth Housing Program (IYHP), Consolidates Homeless Grant (CHG), Anchor Community Initiative (ACI), Young Adult Housing Program (YAHP), Foster Youth to Independence ( FYI), and Youth Homelessness Demonstration Project (YHDP)
• Perform other duties as assigned

Qualifications

Job Requirements:

The following requirements are those that are normally required for performance of this position. Any disabled applicant who does not meet one or more of the requirements, but who can perform the essential functions of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements

This position normally requires the physical demands of standing, walking, bending, lifting, keyboard fingering, and performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirement. These physical demands are required up to 90% of the time.

Non-Physical Requirements

Education

• Bachelor’s degree in Social Service, required

Experience

• 1 to 3 years’ experience working with Adolescents

Special Skills

• Understanding and ability to work with youth ages 18-24
• Excellent written and oral communication skills
• Organizational ability with an attention to detail
• Ability to multi-task and provide structured guidance and follow through to help youth reach long-term goals
• Conflict resolution and group facilitation skills
• Interest in working both individually and as part of a larger team serving the same population
• Basic computer skills in word processing, spreadsheets, and automated database
• Knowledge of community resource
• Ability to work independently with minimal direct supervision

Licensure, Registration, Certification

• Valid Washington State driver’s license and minimum required liability insurance
• Must be deemed insurable as determined by Catholic Charities’ insurance provider
• First Aid/CPR Certification

Employment is conditional upon

• Being cleared by criminal background check and fingerprinting when required

Wage Range

$22.00 to $27.00 per hour, depending on experience

Work Schedule

Monday - Friday, 8am to 5pm

Benefits

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

EEO Statement

It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.