Case Manager - Time Limited Subsidy, Onsite

Downtown Women's Center; Los Angeles (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading organization in Los Angeles is seeking a full-time Case Manager for their Time Limited Subsidy program. The role involves providing culturally responsive case management services to women from the Skid Row area, assisting them with housing navigation and access to essential services. The ideal candidate will be part of an interdisciplinary team, focusing on innovative solutions for homelessness. Responsibilities include engaging participants, supporting their basic needs, and advocating for racial equity.

Qualifications

• Experience in high-quality intensive case management services.
• Knowledge of public assistance benefits and employment programs.

Responsibilities

• Provide culturally responsive case management services to vulnerable women.
• Collaborate with landlords and assist participants in housing placement.
• Maintain accurate records of activities and services provided.

Skills

Culturally responsive services

Crisis intervention

Advocacy

Motivational Interviewing

Housing First practices

Tools

HMIS/Clarity

Job description

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Summary

The Downtown Women’s Center (DWC) seeks a full-time Time Limited Subsidy Case Manager with a proven history of high-quality intensive case management services provision, to provide culturally responsive services. This program is part of our Every Woman Housed initiative to provide case management services and housing navigation, to women from the Skid Row area. The Case Manager will be responsible for engaging participants in services, building a caseload, establishing housing linkages and housing placement. The ideal candidate will also provide direct services and advocacy to link Participants with basic needs, such as medical, and mental health services, job training and public benefits. The level of case management and services will be determined on the Participant’s needs. This position is part of an interdisciplinary team and provides innovative services that are at the forefront of homeless services. An ideal candidate is strengths-based, decisive, flexible, and creative. This position will report directly to the Time Limited Subsidy Supervisor.

Essential Functions

1. Provide culturally responsive, site dedicated case management services to the most vulnerable women living in the Skid Row area to secure housing, including landlord engagement, identification of housing locations in the community, conducting biopsychosocial assessments, creating individual service plans, including goals to ensure housing stability, and ensuring women are linked to the appropriate services.
2. Support Participants with budgeting and connect them to public assistance benefits and/or employment programs and accessing free or low-cost goods/services.
3. Provide financial assistance based on the level of care of each Participant, such as moving assistance, rental assistance, utilities etc.
4. Collaborate with landlords and DWC Housing Navigation program to assist Participants in locating permanent housing; and accompany Participants when meeting with landlords.
5. Develop, establish, and maintain professional working relationships with landlords and property managers, with emphasis on direct contact and negotiation with unit owners.
6. Conducts unit inspections as required by the program policies and guidelines.
7. Process housing applications including but not limited to project-based Permanent Supportive Housing and PHA (Public Housing Authorities) voucher applications.
8. Maintain accurate and timely records of activities and services provided to each Participant using HMIS/Clarity and other tracking systems.
9. Provide crisis intervention and group facilitation as necessary.
10. Utilize evidence-based practices in service delivery such as intensive case management, Motivational Interviewing, Harm Reduction, Critical Time Intervention, and Housing First practices.
11. Work to effectively meet Participants’ needs and resolve individual barriers through follow-up, advocacy, and collaboration with DWC staff, and other community service providers.
12. Collaborate with community service providers to identify appropriate clients through educational presentations and street outreach, as needed.
13. Arrange transportation or provide transportation as needed, to ensure that clients are able to attend appointments.
14. Research and provide necessary referrals for linkage with health care, mental health services, substance abuse treatment, food, employment, job training, public benefits and other services as indicated by treatment planning.
15. Assist newly housed clients in familiarizing and connecting with community resources including but not limited to, local grocery stores, entertainment, transportation, health care and social supports and services.
16. Address client crisis, as needed.
17. Participate in weekly individual and group supervision, in addition to other agency meetings and trainings as required.
18. Participate in quarterly peer chart reviews by providing and responding to colleague feedback and making necessary corrections in a timely manner.
19. Be an ambassador of DWC and its mission and values by participating in community meetings/events.
20. Provide weekly, monthly, and as needed written reports to the Program Supervisor as assigned.
21. Advocate for racial equity and eliminating systemic barriers to housing retention.
22. Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.