Case Manager - Temp-to-Hire (Massachusetts)

Clearpathne; Massachusetts; On-site; USD 55,000 - 58,000; Full time

Job summary

A leading organization dedicated to supporting veterans seeks a Case Manager to provide tailored services, ensuring stability for Veterans and their families. This role involves developing personalized plans, conducting outreach, and advocating for clients in need. If you are passionate about making a difference, join our mission to empower veterans and facilitate their successful transition to civilian life.

Benefits

Comprehensive health and dental benefits

403(b) retirement plan

Generous Paid Time Off policy

Opportunities for training and professional development

Qualifications

• 1-3 years of experience in a direct-service role, preferably within veteran services.
• Knowledge of homelessness prevention and rapid re-housing.
• Ability to engage effectively with service members and Veterans.

Responsibilities

• Provide case management services to support housing stability.
• Conduct intake assessments to determine program eligibility.
• Advocate for clients and connect them to essential services.

Skills

Organizational skills

Communication skills

Problem-solving skills

Education

Associate or Bachelor’s degree in Social Work, Human Services, or a related field

Tools

Data management systems, including HMIS

Job description

Job Details

Job Location: Devens, MA

Position Type: Full Time

Salary Range: Undisclosed

Description

Mission
At Clear Path for Veterans New England (Clear Path), our mission is to empower Veterans and Service Members as they transition to civilian life by providing essential resources, family support services, and community outreach. Through our Supportive Services for Veteran Families (SSVF) program, we address unique challenges faced by Veterans and their families, fostering resilience, self-sufficiency, and long-term success.

Our Case Managers play a vital role by providing direct support and guidance to Veterans, helping them achieve stability through tailored action plans and access to resources.

Position Overview

Note: This is a temp-to-hire position, with the intent of converting to a permanent role based on performance and organizational needs.

As a Case Manager with Clear Path for Veterans New England, you will work closely with Veterans and Service Members to develop individualized stabilization plans that address housing, employment, and wellness needs. Operating throughout Massachusetts,you will meet with clients both in the office and in the field to ensure they receive the support and resources necessary to thrive. You will collaborate with Clear Path’s Outreach Team to identify and assist Veterans in need, making a tangible difference in their lives.

Key Responsibilities:

Housing Stabilization Services

• Provide case management services to support housing stability.
• Develop assessments and Housing Stability Plans tailored to client needs.
• Administer Temporary Financial Assistance and connect clients with VA, state, and local benefits.
• Offer referrals to community resources and follow-up services to ensure progress.

Client Support and Advocacy

• Conduct intake assessments to determine program eligibility and client needs.
• Provide ongoing support through planning, implementation, and evaluation of client goals.
• Advocate for clients and connect them to essential services that align with their action plans.

Community Engagement

• Conduct outreach within assigned communities to connect with Veterans and Service Members in need.
• Represent Clear Path at local engagements and events.

Administrative Support

• Maintain accurate and organized client files, including timely updates in the tracking system.
• Prepare data and narrative reports to support program evaluations.

• Ensure compliance with program requirements and deadlines.

Qualifications

Requirements

• Associate or Bachelor’s degree in Social Work, Human Services, or a related field preferred. Equivalent experience in Veteran services, case management, or community-based support will also be considered.
• 1-3 years of experience in a direct-service role, preferably within veteran services or the human services field.
• Knowledge of homelessness prevention, rapid re-housing, and transitional support services.
• Proficiency in data management systems, including HMIS.
• Must be able to effectively share experiences and engage with service members and Veterans throughout the community.
• Excellent organizational, communication, and problem-solving skills.
  

Application Requirements

All applicants must submit:

• Resume
• Three personal references
• A statement on why you want to serve Veterans

Preferred Characteristics

• Veteran status is not required, but individuals with military experience are encouraged to apply.
• Passion for serving Veterans and helping remove barriers to housing and stability.
• Strong analytical and communication skills.
• Ability to remain flexible and adapt to changing environments.

Duty Hours

• Monday – Friday; 40-hour work week.
• Occasional evenings or weekends as needed to support the mission.
  

Salary

• The salary range for this position is $55,000 - $58,000 annually. The final offer will be based on experience, qualifications, and available grant funding.
  

Benefits

• Meaningful work directly supporting Veterans and their families.
• Comprehensive health and dental benefits package.
• 403(b) retirement plan.
• Generous Paid Time Off (PTO) policy, including holidays.
• Opportunities for training and professional development.
  

Equal Opportunity Statement

Clear Path for Veterans New England is an Equal Opportunity Employer. We are committed to building a team that reflects the communities we serve. Veterans, individuals with disabilities, and candidates from all backgrounds are welcome and encouraged to apply.