Case Manager Supervisor

Community Solutions; Santa Maria (CA); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

Medical and Dental plans

401(k) plan with company match

Tuition reimbursement

Job summary

Community Solutions, Inc. (CSI) in Santa Maria, CA is seeking a Full Time Case Manager to support individuals overcoming substance use disorders.

The role includes managing a caseload, documenting records, and coordinating discharge planning, aftercare, and security across shifts. The position requires a Bachelor’s degree in a social science field, at least two years of case management experience or equivalent education/experience, and strong collaboration skills with community agencies.

Qualifications

• Bachelor’s degree in a social science field and two years’ experience in case management or similar field.
• One year experience in management and supervision of staff or three years of case management experience.
• Excellent oral, written and interpersonal skills desired.
• Ability to engage and develop collaborations with community agencies.
• Experience with Microsoft Office.

Responsibilities

• Carry a caseload as required by program needs, including counseling, case record management, intake assessment, discharge preparation, aftercare services, security, resource management and facility maintenance.
• Supervise Case Manager staff, relating to both security and case management.
• Oversee staff response to all shift problems and emergency incidents.
• Review client related paperwork for content, timeliness and quality.
• Review all client files on a monthly basis for organization and content.
• Monitor client compliance with treatment stipulations and recommend modifications to program director.
• Monitor staff performance and provide regular feedback to program director on all staff.
• Assist program director in developing, leading and supervising client group meetings, program services and counseling sessions.

Skills

Oral communication

Written communication

Interpersonal skills

Collaborations with community agencies

Education

Bachelor’s degree in social science

Experience substituted by education or years of experience

Tools

Microsoft Office

Job description

Job DetailsJob Location: CA - Santa Maria DRC - Santa Maria, CA 93454

Position Type: Full Time

Education Level: Bachelors Degree

Salary Range: $68,573.15 - $68,573.15 Salary/year

Travel Percentage: License Required

Job Shift: Various Shift Hours

Job Category: Nonprofit - Social Services

Make a Real Impact in Your Community!

Are you passionate about helping individuals overcome substance abuse and reclaim their lives? At Community Solutions, Inc. (CSI), we believe in second chances and providing the support people need to succeed. For over 60 years, we’ve been a pioneer in community-based services, transforming lives through innovative programs for individuals involved in the child welfare, juvenile justice, or criminal justice systems

What You’ll Do:

• Perform all duties and responsibilities of case manager, including carrying a caseload as required by program needs, as relates to counseling, case record management, intake assessment, discharge preparation, aftercare services, security, resource management and facility maintenance.
• Supervise Case Manager staff, relating to both security and case management.
• Oversee staff response to all shift problems and emergency incidents.
• Review all client related paperwork, regarding content, timeliness and quality.
• Review all client files on a monthly basis for organization and content.
• Monitor client compliance with treatment stipulations and recommend modifications to program director.
• Monitor staff performance and provide regular feedback to program director on all staff.
• Assist program director in developing, leading and supervising client group meetings, program services and counseling sessions.
• Monitor and evaluate group activities on an ongoing basis.
• Assist program director in training staff in areas of security procedures, client supervision, client paperwork and case management duties.
• Supervise the completion of urine collections, telephone spot checks and employment and home site visits of clients to verify and document client movement and record information.
• Monitor shift operation for compliance with Agency policy and procedure, applicable standards and relevant contractual policy.
• Monitor staff compliance with all policies and procedures pertaining to the safety and security of clients, Agency property and the community.
• Assist program director in setting agenda and participate in weekly staff meetings.
• Perform the functions of human service worker/case manager such as client supervision, custody, searches, facility rounds, counts, and urine surveillance as needed.
• Perform all duties of program director during periods of his/her absence.
• Participate in on call agency duty officer rotation as assigned.
• Maintain a working knowledge of and abide by the Agency’s programs, policies, and procedures.
• Perform other duties as assigned by the supervisor.

Schedule: Monday-Friday (mostly 1st shift hours but schedule may vary based on program needs and events)

Salary: $68,573.15

Why Work with Us?

• Life-Changing Work: Help individuals on parole rebuild their lives and contribute to their communities in meaningful ways.
• Trauma-Informed Approach: CSI is committed to understanding and addressing trauma. You'll receive ongoing training to ensure you can support clients with care and compassion.
• Collaborative Environment: Work closely with the Program Director, MST Experts, and external stakeholders in a supportive, team-oriented setting.
• Growth Opportunities: Expand your expertise with training, certification, and professional development options in a growing organization.

QualificationsQUALIFICATIONS:

• Bachelor’s degree in a social science field and two years’ experience in case management or similar field. Education may be substituted with experience on a year for year basis.
• One year experience in management and supervision of staff or three years of case management experience.
• Excellent oral, written and interpersonal skills desired.
• Ability to engage and develop collaborations with community agencies.
• Previous assessment experience preferred
• Experience with Microsoft Office.

BENEFITS:

• Two (2) weeks' vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
• Sick time (7 days accrual basis), floating holiday time (4 days/year).
• Medical and Dental plans.
• Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
• 401(k) plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
• Tuition reimbursement after 1 year service.
• Ongoing training.

CSI is an Equal Opportunity Employer M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.