Case Manager - Substance Use Disorder (SUD)

Hampton-Newport News Community Services Board; Hampton (VA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Life Insurance

Flexible Spending Account (FSA)

Paid Time Off (PTO)

11 paid holidays

Virginia Retirement System (VRS)

Job summary

Hampton-Newport News Community Services Board in Virginia is seeking a Substance Use Disorder Case Manager to help individuals access services, coordinate resources, and support recovery.

The role requires a Bachelor’s degree in Human Services and relevant experience, plus a Virginia driver’s license; benefits include medical/dental/vision, PTO, and retirement program.

Qualifications

• Bachelor’s degree in Human Services (Social Work, Psychology, Sociology or Counseling).
• One year of experience providing case management for individuals with substance use disorders or co-occurring conditions.
• Valid Virginia Driver’s License.

Responsibilities

• Assess client needs and eligibility for services.
• Develop service plans and monitor progress.
• Provide case management, crisis intervention, and supportive counseling.
• Coordinate medical, behavioral health, housing, and community services.
• Advocate for clients and collaborate with community providers.
• Maintain documentation, case notes, and reports.
• Conduct on-site drug screenings.

Skills

Case management

Crisis intervention

Documentation

Education

Bachelor’s degree in Human Services (Social Work, Psychology, Sociology or Counseling)

Job description

Substance Use Disorder (SUD) Case Manager

Annual Salary: $50,604

Work Schedule: Monday - Friday, 8:30 am - 5:00 pm

Join Hampton-Newport News Community Services Board (H-NNCSB) as a Substance Abuse Case Manager and help individuals work toward recovery and improved well-being. Since 1971, H-NNCSB has provided behavioral health services to individuals and families in Hampton and Newport News, Virginia.

Position Overview

We are seeking a compassionate, organized professional to provide case management services to individuals experiencing substance use disorders and co-occurring conditions. You will help clients access treatment, coordinate services, connect with community resources, and overcome barriers to recovery.

Key Responsibilities

• Assess client needs and eligibility for services.
• Develop service plans and monitor progress.
• Provide case management, crisis intervention, and supportive counseling.
• Coordinate medical, behavioral health, housing, and community services.
• Connect clients with treatment resources and recovery supports.
• Advocate for clients and collaborate with community providers.
• Maintain accurate documentation, case notes, and reports.
• Participate in case reviews and discharge planning.
• Conduct on-site drug screenings for individuals with substance use disorders.

Requirements

• Bachelor's degree in Human Services (Social Work, Psychology, Sociology or Counseling)
• One (1) year experience providing case management services to individuals with substance use disorders or co-occurring mental health and substance use disorder
• Valid Virginia Driver's License

Our Benefits

• Medical, Dental, and Vision coverage
• Life Insurance
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• 11 paid holidays
• Participation in the Virginia Retirement System (VRS)

Join Us!

Put your skills and compassion to work helping individuals access services, build stability, and achieve recovery.

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.