Case Manager- Stability

Hamilton Families; San Francisco (CA); Sur place; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

403(b) retirement plan

Wellness programs

Résumé du poste

Hamilton Families in San Francisco, CA is seeking a Case Manager - Stability to support families in housing programs and rental subsidies. The role emphasizes bilingual service delivery, documentation, and collaboration with Shelter Coordinators within the Housing Solutions team.

You will document services in real-time and maintain electronic records while supporting families toward stable housing. The position requires coordination with multiple partners, the ability to travel locally, and a

Qualifications

• 1+ years of experience in social work, psychology, human services setting or related field.
• Experience with nonprofit organizations or community-based programs.
• Familiarity with Bay Area resources for low-income families.
• Bilingual abilities, especially in Spanish.
• Proficiency in Microsoft Office Suite, Salesforce, and other software.

Responsabilités

• Provide home-based support to around 20 families, including goal setting, housing advocacy, and access to budgeting, employment, legal support, and resources.
• Assess participants’ needs and challenges (e.g., employment status, mental health) and connect to appropriate services.
• Assist families in setting and reaching housing goals and managing documentation.
• Check in with participants who completed the program to ensure continued progress.
• Maintain confidentiality and accurate records following documentation standards.
• Collaborate with internal teams and external partners to address housing issues.
• Lead on departmental projects and represent Hamilton Families at community meetings.

Connaissances

Bilingual in Spanish

Microsoft Office Suite

Salesforce

Case management familiarity

Outils

Case management databases

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager- Stability

Housing Solutions Regular Full Time San Francisco, CA, US

2 days ago Requisition ID: 1576

Who We Are

At Hamilton Families, our mission is to end family homelessness in the San Francisco Bay Area. Since 1985, we have been meeting the most urgent needs of unhoused families in our community. Our programs specialize in preventing family homelessness when possible, providing shelter and transitional housing to families in times of need, supporting the wellbeing and academic achievement of children who experience homelessness, and quickly returning families to safe and stable housing throughout the Greater Bay Area. At Hamilton Families, we believe the San Francisco Bay Area is at its best when people from all backgrounds can start a life here, raise a family here, and thrive here. We envision a Bay Area where housing is accessible and affordable, where homelessness is rare, brief, and nonrecurring, and where all people and families have a safe and stable place to live. We foster an inclusive environment where diverse perspectives are valued and contribute to our collective success. Our commitment to inclusivity ensures every team member feels respected, supported, and empowered to thrive.

WhatYou’llDo

We’re excited to be adding a Case Manager, Stability, to our growing team! This is an engaging and rewarding opportunity that plays an integral role within the organization. We are looking for someone who is passionate about working with our participants and contributing to the fight against homelessness. This position requires the individual to be bilingual in Spanish in order to better serve our community. The CaseManager, Stability ,will report directlytothe Shelter Coordinatorand be part of theHousing Solutionsteam.This position provides case management to families in the rental subsidy program using various service models.This involves documenting services in real-time,maintainingelectronic case records, and collecting monthly compliance reports.

What Your Day Looks Like

• Provide home-based support to around 20 families, including goal setting, housing advocacy, and connecting them to resources for budgeting, employment, legal support, and more
• Assess participants’ needs and challenges, such as employment status or mental health, and connect them to appropriate resources
• Assistfamilies in setting and reaching housing goals, manage necessary documentation, and address related concerns
• Check in with participants who have completed the program to ensure continued progress
• Foster self-sufficiency andmaintainprofessional boundaries using various service models
• Collaborate with internal teams, and external partners to address housing issues and support participants
• Maintainaccuraterecords and adhere to confidentiality documentation standards
• Address resource needs in specific areas and help organize community events such as Holiday celebrations and Back-to-School activities
• Partner on departmental projects as needed
• Advocate for our services and represent Hamilton Families at community and collaborative meetings

WhatMakes You Successful in This Role

• Ability to work and collaborate with a diverse group of people on projects and making decisions for the benefit of our participants
• Familiarity with case management databases or customer service platforms
• Highly organized,self-motivated, and capable of working independently to meet goals
• Demonstrated ability to exercise appropriate judgement and uphold policies and procedures
• Skilled in documentation, reporting, and maintaining confidentiality

What You Bring

• 1+ years of experience in social work, psychology, human services setting or related field
• A background in working with nonprofit organizations, social services organizations, or community-based programs
• Familiarity with Bay Area resources for low-income families
• Bilingual abilities, especially inSpanish
• Highly proficient in Microsoft Office Suite, Salesforce, and other software
• Ability to travel locally and long distance to meet with vendors and participants

We encourage applicants to apply even if they feel they do not meet all the listed criteria. We value diverse perspectives and believe in the potential for growth and development within our team. Your unique skills and experiences may be exactly what we need to succeed together.

Why Choose Us

• Our commitment to welcome all individuals creates a richness of viewpoints and keen ability to challenge established thinking
• Enjoy excellent medical, dental, and vision coverage
• Employer matched 403(b) retirement plan
• Wellness and commuter benefit programs
• Paid time off and holidays

Our Values

• Resourceful
• Helpful/ “Yes, And”
• Growth Mindset
• Data Informed
• EDI: Equitable, Diverse, and Inclusive

Compensation Range: $28.00 per hour

Position Type: Full-time, Non-Exempt

Union Representation: Yes

Schedule: Monday – Friday, 9:00am – 5:30pm

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Hamilton Families is proud to be an Equal Employment Opportunity employer. Equity, diversity, and inclusion are central to our organization. We actively seek and prioritize diversity in our teams. We welcome applications from people with a variety of backgrounds and ages, including people of color, candidates with lived experiences, candidates in the LGBTQ+ community, and candidates who identify personally at any part of the gender spectrum. Additionally, we are committed to working with and providing reasonable accommodations to individuals with disabilities.