Case Manager - SS

Self-Help For The Elderly; San Francisco (CA); On-site; USD 36,000 - 44,000; Full time

Job summary

Self-Help for the Elderly in San Francisco, CA is seeking a dedicated Case Manager to provide case management services to seniors and adults with disabilities. The role involves intake, assessments, care planning, coordinating services, and ongoing monitoring to ensure needs are met.

You will represent the program in the Elder Abuse Consortium and engage with families and service providers in the community.

Qualifications

• Bachelor's degree or equivalent in health, social work, counseling, psychology, gerontology or related field.
• Case management experience may substitute for education.
• Ability to communicate effectively with consumers and staff of other service agencies.
• Sensitive to the needs of the elderly and disabled from diverse cultures.
• Bilingual and bi-literate preferred (English, Chinese, Spanish, Vietnamese, etc.).
• Must travel using public transport or a vehicle with valid CA license and insurance.

Responsibilities

• Provide case management services to seniors and adults with disabilities.
• Conduct intake and comprehensive home assessments.
• Develop, implement, and monitor care plans.
• Coordinate and arrange services; maintain client files and reports.
• Report incidents to appropriate authorities and participate in program meetings.
• Engage in outreach and education on elder abuse within the community.

Skills

Case management

Communication

Multidisciplinary teamwork

Bilingual preferred

Education

Bachelor's degree in health, social work, counseling, psychology, gerontology

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SF Contractor FT 30-40 hrs SFCF Full-Time San Francisco, CA, US

Salary Range: $26.00 To $32.00 Hourly

Title: Case Manager

Department: Social Services

FLSA Status: Non-Exempt

Reports To: Case Management Program Supervisor/Social Services Program Manager

Summary: Responsible for providing case management services to seniors and adults with disabilities and representing the program as a member of the Elder Abuse Consortium.

Essential Functions:

• Provides case management services to seniors and adults with disabilities. Specific responsibilities include:
  • i) Conducting intake;
  • ii) Completing a comprehensive assessment of the consumer’s functional and cognitive capabilities and limitations during a home visit;
  • iii) Developing a care plan based on the assessment;
  • iv) Implementing the care plan by coordinating and arranging for services;
  • v) Following up and monitoring the plan to ensure that the care plan continues to meet the consumer’s needs;
  • vi) Reassessing the client’s needs on a regular basis; and
  • vii) Terminating case management services when appropriate.
• Maintains complete client files and completes all required data collection forms and reports.
• Reports incidents affecting case management clients to appropriate bodies including Adult Protective Services.
• Conducts outreach and community education to seniors, their family members, and service providers regarding the issue of elder abuse or other related social issues in the Chinese community.
• Assumes responsibility for own professional growth and continuing education to upgrade case management skills; gives input to the supervisor in developing the training plan to meet individual training needs.
• Participates in case conferences, in-service training and other meetings as required.
• Participates in evaluation and quality assurance activities to determine the effectiveness of the case management program as required.
• Performs other duties as assigned.

Qualifications:

• Bachelor's degree in health, social work, counseling, psychology, gerontology, or other related fields. Case management experience may substitute for education.
• Knowledge, skills, and experience necessary to assess the consumer’s need for services and perform the core functions of case management. Training in and/or experience with elder abuse issues is strongly preferred.
• Ability to communicate effectively with consumers or their representatives and staff of other service agencies, and to work as part of a multidisciplinary team of service providers on behalf of consumers.
• Sensitive to the needs of the elderly and disabled adults from diverse ethnic and minority cultures.
• Ability to work independently and in a team environment.
• Bilingual and bi-literate preferred. (English, Chinese, Spanish, Vietnamese, etc.)
• Must be able to travel via public transportation or personal vehicle for the performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call [phone] for special assistance.