Case Manager (Service Coordinator)

Service Coordination Inc; Mount Airy (MD); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dedicated team making a difference in your community! This role as a Service Coordinator involves providing essential case management services to individuals with intellectual and developmental disabilities. You'll build positive relationships and develop personalized plans to support each person's needs. The organization values its employees and offers extensive training, competitive pay, and excellent benefits, including tuition reimbursement and generous leave policies. If you are passionate about advocacy and helping others, this opportunity allows you to make a meaningful impact while enjoying a supportive work environment.

Benefits

Tuition Reimbursement

Student Loan Repayment

Medical, Dental, and Vision Plans

Employer-Paid Disability Insurance

403(b) Match

Generous Vacation and Sick Leave

Quarterly Bonus Potential

Extensive Paid Training

Employer-Provided Laptop

Employer-Provided Cell Phone

Qualifications

• Bachelor's degree required in human services or related field.
• Experience with developmental disabilities preferred.

Responsibilities

• Provide case management services to individuals with disabilities.
• Establish and monitor person-centered plans and support services.

Skills

Collaborative Skills

Effective Communication

Customer Focus

Interpersonal Skills

Integrity and Trust

Tech Savvy

Accountability

Resourcefulness

Situational Adaptability

Planning and Alignment

Education

Bachelor's degree in Human Services

Bachelor's degree in Non-Human Services with Experience

Job description

Looking for a job working in your community and advocating for those underserved individuals? See Below!!

Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community. People who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!

Why should YOU want to work with us?

• We offer competitive pay, including ALL travel (mileage + drive time) and quarterly bonus potential.
• Generous Employee Referral Program.
• Excellent benefits, including a tuition reimbursement program, a student loan repayment program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous vacation and sick leave accrual and holiday pay.
• Extensive paid training and employer-provided laptop and cell phone.
• Supportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual Reviews.

Our roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.

Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!

If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!

Job Summary:

Provide Case Management services to individuals who have an intellectual disability and/or developmental disability. Primary objectives of this position include:

• Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders.
• Routinely explore options, areas of interest and preferences and growth opportunities for each person served.
• Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided.
• Meet state-mandated requirements for all duties of the Service Coordinator role.
• Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities.
• Ensure that the services provided meet state-mandated standards.

Required Competencies:

• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives.
• Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer Focus - Builds strong customer relationships and delivers customer-centric solutions.
• Interpersonal Savvy - Relates openly and comfortably with diverse groups of people.
• Instills Trust - Gains the confidence and trust of others through honesty, integrity, and authenticity.
• Tech Savvy - Anticipates and adopts innovations in business-building digital and technology applications.
• Ensures Accountability - Holds self and others accountable to meet commitments.
• Values Differences - Recognizes the value that different perspectives and cultures bring to an organization.
• Resourcefulness - Secures and deploys resources effectively and efficiently.
• Situational Adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations.
• Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals.

Education Requirements:

• A bachelor's degree from an accredited education program in a human services field; OR
• A bachelor's degree in a non-human services field, from an accredited education program, with two years of experience in a human services field.

Experience Preferred:

• Experience working with people with developmental disabilities.

Other Requirements:

• Must successfully pass Finger Printing & Background Check.

Physical Demands:

Generally, presents standard office environment. Must be able to remain in a stationary position >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.

SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information.