Case Manager Safeguard

Foothill Family; Duarte (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

Foothill Family is seeking a Safeguard Case Manager to provide short-term, client-centered care coordination for clients with complex medical, psychosocial, housing-related needs. The role emphasizes risk mitigation, housing stabilization, and respectful, rights-based care.

You will conduct comprehensive assessments, develop individualized plans, and collaborate with medical, behavioral health, and housing partners across Los Angeles County. Strong documentation and driving are essential.

Qualifications

• Bachelor’s degree in social work or related field required.
• Five years of experience in case management, care coordination, or related services.
• Knowledge of elder/dependent adult abuse indicators and reporting requirements.
• Ability to assess safety, capacity, and risk in complex cases.
• Willingness to drive regularly across Los Angeles County.

Responsibilities

• Conduct comprehensive bio-psycho-social assessments for clients.
• Develop and implement short-term, individualized care plans.
• Provide care coordination and supportive services under AB 135 and SB 101.
• Collaborate with investigators, housing services, medical and social providers.
• Document assessments, plans, contacts, and outcomes timely and accurately.
• Attend multidisciplinary meetings and prepare audit-ready reports.
• Travel between Foothill Family sites for fieldwork and meetings.

Skills

Case management

Care coordination

Crisis intervention

Risk assessment

Driving

Cultural competence

Education

Bachelor’s degree in social work or related field

Master’s degree in social work or related field

Job description

Position Summary

The Safeguard Case Manager is responsible for delivering short‑term, client‑centered care coordination and supportive services to clients with complex medical, psychosocial, functional, and housing‑related needs. The position emphasizes risk mitigation, service coordination, and housing stabilization, while respecting client autonomy, cultural preferences, and legal rights.

Essential Duties And Responsibilities

• Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success.
• Conducts comprehensive bio‑psychosocial, functional, and environmental assessments for clients referred to the ICs Program.
• Develops and implements short‑term, individualized care plans that address safety, health, housing stability, and functional needs.
• Provides care coordination and supportive services under Baseline (AB 135), including referrals to medical, behavioral health, in‑home support, nutrition, transportation, and social services.
• Provides housing stabilization services under Home Safe (SB 101), which may include housing navigation, landlord coordination, financial assistance, and linkage to permanent housing resources.
• Collaborates closely with Investigators to support ongoing abuse investigations and risk reduction efforts.
• Coordinates with community partners, service providers, hospitals, shelters, housing agencies, and legal entities to ensure timely service delivery.
• Drives as an essential job function throughout Los Angeles County to conduct home visits and fieldwork, ensuring timely monitoring of client safety and evaluation of service effectiveness.
• Documents all assessments, service plans, contacts, and outcomes accurately and timely in the case management system in compliance with County, State, and funding requirements.
• Participates in multidisciplinary team meetings, case conferences, and program reviews.
• Supports client self‑determination while balancing mandated reporter responsibilities and statutory requirements.
• Prepares written reports and documentation as required for audits, funding compliance, or court proceedings.
• Provides care or services to minors or comes into contact with minors as part of their job duties.
• Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits.
• Travels between Foothill Family sites for training, meetings, and other in‑person interactions.
• Attends in‑person meetings and events at various locations within the Los Angeles County and surrounding areas.
• Displays sensitivity to the service population’s cultural and socioeconomics characteristics.
• Performs work in a safe manner at all times and ensures that other individuals do not put themselves or others at risk.
• Follows all policies, procedures and legal mandates related to HIPAA and maintenance of client files.
• Ensures performance and behaviors support the Agency’s performance quality improvement (PQI) goals and objectives.
• Reports to work on time and maintains reliable and regular attendance.
• Performs other duties as assigned.

Position Requirements

• Bachelor’s degree in social work, human services, psychology, sociology, gerontology, or a closely related field.
• Five (5) years of experien ce with case management, care coordination, and supportive services for older adults, dependent adults, or unhoused populations.
• Knowledge of Adult Protective Services laws, elder/dependent adult abuse indicators, and service delivery systems.
• Knowledge of California statutes, mandated reporting requirements, and ethical practice standards.
• Ability to assess safety, capacity, and risk in complex, high‑needs situations.
• Strong care coordination, problem‑solving, and crisis‑intervention skills.
• Ability to work effectively with individuals from diverse cultural, socioeconomic, and linguistic backgrounds.
• Must not appear on any federal, state, or other applicable sanctions, exclusion, or debarment lists that would prohibit or restrict employment with an agency receiving federal or state health care funding.
• Requires regular and reliable driving throughout Los Angeles County.
• Valid CA Driver’s License and maintains insurability on the Agency’s auto liability policy (including a minimum of 2 years driving experience) and maintains the California state‑required auto insurance liability limits

Preferred Qualifications

• Master’s degree in social work or a related field.
• Prior experience in Adult Protective Services, Home Safe, homelessness services, or integrated care coordination programs.
• Bilingual consistent with community needs (e.g., Spanish, Cantonese, Mandarin, Korean, Vietnamese, Armenian).
• Strong written and verbal communication skills, including documentation for compliance and audits.
• Ability to manage a caseload and meet established timelines and performance benchmarks.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.