Case Manager RN (Remote)

CVS Pharmacy; Harrisburg (Dauphin County); Remote; USD 60,000 - 130,000; Full time

Job summary

A leading health solutions company seeks a Care Manager to advocate for dual eligible members. This full-time telework role involves assessing, planning, and coordinating care to improve health outcomes. Join a dedicated team making a significant impact on patient care.

Benefits

401(k) plan with matching contributions

Employee stock purchase plan

Wellness screenings

Confidential counseling

Tuition assistance

Qualifications

• Active RN licensure in Pennsylvania or compact licensure required.
• Minimum 3+ years clinical experience and 2+ years in Case Management.

Responsibilities

• Develops proactive care plans to enhance member wellness.
• Conducts assessments to address health and social needs.
• Collaborates with interdisciplinary teams for member care.

Skills

Analytical Skills

Problem Solving

Effective Communication

Interpersonal Skills

Organizational Skills

Education

Associates Degree or Nursing Diploma

Bachelors Degree

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

This is a full-time telework role.

Hours for this position are Monday-Friday 8:00am - 5:00pm in EST.

Program Overview

Help us elevate our patient care to a whole new level! Join our Aetna team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on ourDual Eligible Special Needs Plan(DSNP) members, who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members’ health care and social determinant needs. Join us in this exciting opportunity as we grow and expand DSNP to change lives in new markets across the country.

Position Summary/Mission

Our Care Managers are frontline advocates for members who cannot advocate for themselves. They are responsible for assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member’s overall wellness.

Fundamental Components

• Develops a proactive plan of care to address identified issues to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness.

• Uses clinical tools and information/data review to conduct an evaluation of member's needs and benefits.

• Applies clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning.

• Conducts assessments that consider information from various sources, such as claims, to address all conditions including co-morbid and multiple diagnoses that impact functionality.

• Uses a holistic approach to assess the need for a referral to clinical resources and other interdisciplinary team members.

• Collaborates with supervisor and other key stakeholders in the member’s healthcare in overcoming barriers in meeting goals and objectives, presents cases at interdisciplinary case conferences

• Utilizes case management processes in compliance with regulatory and company policies and procedures. Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation.

Required Experience

• Active and unrestricted RN licensure in state of Pennsylvania OR compact licensure in the state of residence
• Minimum 3+ years clinical practical experience
• Minimum2+ years Case Management, discharge planning and/or home health care coordination experience

Preferred Experience

• Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
• Bilingual desired- Spanish
• Excellent analytical and problem-solving skills
• Effective communications, organizational, and interpersonal skills.
• Ability to work independently
• Effective computer skills including navigating multiple systems and keyboarding
• Certified Case Manager
• Demonstrates proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications

Education and Certification Requirements

• Associates Degree or Nursing Diploma Required
• Bachelors Degree Preferred

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60,522.00 - $129,615.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visithttps://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/23/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.