Case Manager Req 5119

BronxWorks; New York (NY); On-site; USD 48,000 - 55,000; Full time

Job summary

BronxWorks seeks a Case Manager to support survivors and families across programs in Bronx, NY. This full-time clerical role focuses on intake, case coordination, and data reporting to funders.

You will collaborate with attorneys and program staff, handle a caseload, and participate in community outreach. In-person work at BronxWorks sites is an essential function of this position.

Qualifications

• Bachelor’s degree and at least two years of relevant program or administrative experience.
• Experience working with survivors of trauma, immigrants and/or underserved communities is required.
• Familiarity with legal advocacy and representation in family court seeking orders of protection.
• Familiarity with legal advocacy and representation on immigration matters related to the Violence Against Women Act.

Responsibilities

• Attend and participate in all weekly unit meetings in-person to ensure collaboration and alignment on goals.
• Coordinate intake processes for survivors approached directly or via referrals.
• Carry a caseload with attorneys providing representation in admin processes or litigation.
• Develop training for ongoing professional development of staff.
• Conduct outreach to underserved communities in need.
• Ensure data reporting requirements are met.
• Maintain data entry in program databases.
• Prepare monthly and quarterly reports for funders and internal tracking.
• Attend internal and external meetings, including contract trainings.
• Provide coverage and program support, including classroom and workshop assistance.
• Participate in community outreach events and Know Your Rights sessions.
• Maintain attendance and service records in compliance with requirements.

Skills

Trauma-informed care

Advocacy

Bilingual preferable

Oral advocacy and writing

Team collaboration

Education

Bachelor’s degree

2+ years relevant program/admin experience

Tools

Microsoft Office

Databases

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager Req 5119

Full Time Clerical Bronx, NY, US

3 days ago Requisition ID: 5119

Salary Range: $48,000.00 To $55,000.00 Annually

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless preventio

BronxWorks offers the unique opportunity to partner with social services programs to comprehensively support the whole individual and the whole family. BronxWorks Legal Services provides free, high-quality legal representation, and advice in the areas of Crime Victims law, Domestic Violence, Immigration, and Evictions. BronxWorks uses its diverse resources to offer holistic representation and advice with a particular focus on serving low-income and underserved populations

RESPONSIBILITIES

• Must attend and actively participate in all weekly unit meetings in-person to ensure collaboration, case coordination, and alignment on program goals.


• Work collaboratively with the program staff to ensure critical needs of survivors are appropriately addressed by coordinating intake processes that will accommodate survivors who approach the program directly or through referrals from partner organizations.


• Carry a caseload for which the attorneys provide representation in either administrative processes or litigation.


• Develop training for the ongoing professional development of program staff.


• Conduct outreach to underserved and other communities in need.


• Ensure that data reporting requirements are met.


• Working with a variety of third-party stakeholders, including partner social service agencies.


• Maintain accurate and timely data entry in program databases.


• Prepare monthly and quarterly reports for funders and internal tracking.


• Attend internal and external meetings, including contract and agency trainings.


• Provide coverage and program support as needed, including classroom and workshop assistance.


• Participate in community outreach events, workshops, and Know Your Rights sessions.


• Maintain detailed attendance and service records in compliance with program requirements.


• Work at other BronxWorks sites as needed.


• In-person work is an essential function of this position and may include, but is not limited to, intake, client meetings, conferences, CLEs, community outreach events with elected officials, and Know Your Rights trainings.


• Perform other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree and at least two years of relevant program or administrative experience.


• Experience working with survivors of trauma, immigrants and/or underserved communities is required.


• Familiarity with legal advocacy and representation in family court seeking orders of protection.


• Familiarity with legal advocacy and representation on immigration matters related the Violence Against Women Act.


• Excellent oral advocacy, litigation, and writing skills.


• Ability to work independently and in a team.


• Ability to work collaboratively and across issue area with diverse communities and institutions


• Fluency in another language commonly spoken in NYC is preferred.


• Strong organizational skills and ability to meet deadlines in a high-volume environment.


• Proficiency with modern office technology, including Microsoft Office, databases, email, and standard office equipment.


• Demonstrated commitment to social justice and working in low-income communities and communities of color to advance equity.

PHYSICAL REQUIREMENTS

• Ability to use a computer for prolonged periods


• Ability to occasionally lift and/or move up to 10 pounds


• Ability to stand, walk, or sit for long periods of time


• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork


• Ability to bend and retrieve objects and/or documents


• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation


• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [e-mail].