Case Manager, Registered Nurse - Field (Southside Chicago

CVS Health Corporation; Chicago, Northern (IL, KY); Hybrid; USD 67,000 - 143,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health Corporation is seeking a Field Case Manager, Registered Nurse to support members in the Southside Chicago area.

This full-time role requires an active IL RN license, 3–5 years of clinical experience, and the ability to travel extensively to surrounding communities while working from a home-based setup.

Qualifications

• 3-5 years of clinical practical experience.
• Active and unencumbered Registered Nurse license in Illinois.
• Must reside in Illinois and be willing to travel 50-75% within Chicago/South Side and surrounding areas.

Responsibilities

• Collaborate with members, providers and community organizations to address health care and social determinant needs.
• Assist with appointment scheduling and benefits education for members.
• Coordinate discharge planning and home health care coordination when applicable.
• Utilize case management tools and resources to inform and streamline care management processes.

Skills

Analytical skills

Communication

Problem-solving

Independent work

Home-based work

Education

Associate's degree

Bachelor's degree preferred

Tools

MS Office 365

EHR systems

Job description

## Case Manager, Registered Nurse - Field (Southside ChicagoApply: Field: IL - Chicago: IL - Orland Park: IL - Calumet City: IL - Chicago Heights: IL - Harvey: Full time: Posted Yesterday: End Date: October 30, 2026 (27 days left to apply): R1039510We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. **Program Overview:**Help us elevate our patient care to a whole new level! Join our Aetna team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our members, who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members’ health care and social determinant needs. Join us in this exciting opportunity as we grow and expand to change lives in new markets across the country. **Position Summary** The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process. The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources **Required Qualifications**• Must reside in the state of Illinois•Must possess reliable transportation and be willing and able to travel up to 50-75% of the time from home location in and around Chicago/South Side and surrounding areas, IL. Mileage is reimbursed per our company expense reimbursement policy • Minimum 3-5 years clinical practical experience • Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually • Excellent analytical and problem-solving skills • Effective communications, organizational, and interpersonal skills. • Ability to work independently • Effective computer skills including navigating multiple systems and keyboarding • Demonstrates proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications **Preferred Qualifications**• 2-3 years Care Management, discharge planning and/or home health care coordination experience• Certified Case Manager •Bilingual**Education**Associate's degree required, bachelor's preferred **License:**Active and unencumbered Registered Nurse license in the state of Illinois **Work from Home Requirements:**• You must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer anda minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite internet are not permitted.• A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVSHealth and HIPAA guidelines, and allowing for uninterrupted work during work hours.• Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.• The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their ownworkspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time).• If hired, you will commit to obtaining required internet speeds and adhere to all Work From Home requirements. **Technical and Logistical Requirements:**• Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applicationssimultaneously to streamline tasks and improve efficiency.• Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, andvirtual meetings.• Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications orsimilar (Google Workspace).• Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen whenunattended, manage strong passwords, and recognize suspicious emails or links.• Troubleshooting & Support: Ability to resolve common technical issues independently, such as: restarting an application whenfrozen, resolving internet connection issues, and contacting IT for unresolved technical issues.• Future Growth: Openness to learning new skills in the future as the workplace environment evolves**Anticipated Weekly Hours**40**Time Type**Full time**Pay Range**The typical pay range for this role is:$66,575.00 - $142,576.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.**Great benefits for great people**We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full‐time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‐being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 10/30/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.