CASE MANAGER, REGION 1 MOBILE CRISIS RESPONSE - NORTHWESTERN CATCHMENT AREA (FULL TIME)

Region Ten Community Services Board; Charlottesville (VA); Hybrid; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager for their Mobile Crisis Response team. This full-time role involves providing immediate crisis support to individuals in their homes and community settings. The Case Manager will assess crisis situations, document services, and collaborate with community partners to ensure effective treatment. This position offers a unique opportunity to make a significant impact in the lives of individuals facing mental health challenges. If you are passionate about helping others and have the skills to manage crises effectively, this role is perfect for you.

Qualifications

• Experience in crisis intervention and mental health support.
• Ability to document services and maintain accurate records.

Responsibilities

• Provide immediate crisis support to individuals in various community settings.
• Collaborate with community partners and stakeholders for effective treatment.

Skills

Crisis Intervention

Mental Health Assessment

Documentation Skills

Communication Skills

Education

Bachelor's Degree in Psychology or related field

Qualified Mental Health Professional (QMHP) certification

Tools

Electronic Health Records (EHR)

Job description

CASE MANAGER, REGION 1 MOBILE CRISIS RESPONSE - NORTHWESTERN CATCHMENT AREA (FULL TIME)

Req# 92000004

GENERAL STATEMENT OF RESPONSIBILITIES:
The Regional Mobile Crisis Response Case Manager Qualified Mental Health Professional (QMHP) provides mobile crisis response to people in crisis in their homes and other community settings within the catchment area listed above and the surrounding localities. Mobile crisis response includes assessing crisis situations and providing de-escalation and support for the consumer in crisis. The Case Manager will have ongoing support and clinical guidance from their supervisor. This position serves the assigned catchment area and will require the Case Manager to work from home, in the field, and at CSB offices to meet the needs of their CSB.

MAJOR DUTIES:
1. Provide immediate crisis supports to homes, and communities within assigned catchment area and surrounding localities across mental health, substance use, and intellectual/developmental disability issues.
2. Assist team members in the field.
3. Document all services and results in the consumer’s electronic health record by established deadlines.
4. Document progress and maintains a permanent record of the consumer’s activity according to established methods and procedures.
5. Oversee insurance and record keeping.
6. Communicate effectively and efficiently with Regional Mobile Crisis Program Manager(s).
7. Provide Regional Education Assessment Crisis Services Habilitation (REACH) telephone support and mobile responses as needed.
8. Collaborate with Region 1 CSBs, community partners/stakeholders, and parties involved in the consumer’s
treatment (including private providers, Department of Social Services (DSS)).
9. Suggest referrals to appropriate community services.
10. Completes other duties and projects as assigned.



Grade 9
Schedule: Full Time

Office Location:
500 Old Lynchburg Road
Charlottesville, VA 22903

The incumbent must reside within catchment area of the position or within a one-hour range on average to most of these localities, at Region Ten’s discretion. Catchment Area:Northwestern (Clarke County, Frederick County, Page County, Shenandoah County, Warren County, City of Winchester)