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Covenant House California in Oakland is seeking a dedicated RRH Case Manager to support 18-24 year olds experiencing homelessness. Under the Oakland Program Director, you will provide housing navigation, comprehensive case management, and collaboration with partner agencies to rapidly rehouse youth through Alameda County CES.
This full-time, non-exempt role requires trauma-informed, harm-reduction oriented practice, data entry, and a commitment to CHC's mission of respect and unconditional love
Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people.
CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff.
We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone In our Oakland location, which has been operating since 2005, we offer a full continuum of housing and support services to young people. Our program is continuing to grow and will be adding 20 new beds for young people over the next year.
As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old.
Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package.
CHC is looking for passionate, highly skilled, and energetic Case Managers who possess excellent communication and organizational skills to provide support to young people that is strength-based, trauma-informed, and harm reduction focused. Case Managers will model our mission of providing absolute respect and unconditional love to all young people and will value working within a multidisciplinary team to create a safe and inclusive environment for all.
Under the supervision of the Oakland Program Director, the RRH Case Manager will provide support in program development, implementation, housing navigation, and individual case management within the CHC Rapid Rehousing Program. The RRH Case Manager will work in partnership and collaboration with multiple agencies to help rapidly rehouse young people experiencing homelessness who are referred to our program through Alameda County’s Coordinated Entry System (CES). The RRH Case Manager will maintain a caseload of 10-15 transitional-aged youth ages 18-24 experiencing homelessness, many who will also have multiple barriers (i.e., Serious Mental Illness, Substance Use Disorders, Chronic Health Conditions, frequent contact with law enforcement, etc.). The RRH Case Manager will work with our young people from early rapport building, supporting them to the point where they are able to secure stable housing and case plan support throughout participation in the program and aftercare. The position is also responsible for providing these services within the framework of the Mission Statement, Five Principles, and the Policies and Procedures of Covenant House California.
1. Provide Case Management services with the goal of developing positive relationships with young people through the utilization of the case management system, including:
Intake: