Case Manager/QIPD

Helping Hand; La Grange (IL); On-site; USD 53,000 - 56,000; Full time

Job summary

Helping Hand seeks a driven Case Manager/QIDP committed to advocating for individuals with disabilities. The role focuses on communication and coordination of services, ensuring quality of life and personal development while maintaining compliance with regulations. You will engage with various stakeholders to support individuals' needs, participate in team meetings, and promote a positive work environment. Competitive salary with benefits including health insurance, retirement plans, and paid time off.

Benefits

Traditional medical, dental, and vision insurance

Tuition reimbursement

Paid holidays

Paid vacation

Employee Assistance Programs

Qualifications

• QIDP certification preferred.
• One year of experience with individuals with intellectual disabilities.
• Valid Driver's License with acceptable driving record.

Responsibilities

• Advocate, communicate, and coordinate with individuals served.
• Act as liaison to identify and coordinate services.
• Ensure continuity of care through effective communication.

Skills

Problem-solving

Time management

Organizational skills

Interpersonal skills

Communication skills

Education

Bachelor's degree in Psychology, Social Work, or related field

Job description

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Driving Innovation & Empowerment | Transforming Disability Services Through Human-Centered Learning & Leadership | Champion of Growth in People &…

ABOUT THE ROLE: The Case Manager/QIDP provides three key pillars: To advocate, communicate, and coordinate with and for the individuals served at Helping Hand.

Schedule And Compensation

• On-site position, Monday - Friday
• 40 hours per week.
• Some flexibility needed during varying hours including evening and weekends in accordance with the position’s needs.
• Salary range $53,000-$56,000 year (exempt).
• Salary based on skills and experience.
• Up to 8% annual bonus potential.
• 403b retirement plan with up to 4% company match.
  
  

ABOUT US: Helping Hand's mission is to transform the lives of all connected to Helping Hand through genuine care and education. So that, people with intellectual and developmental disabilities are equally valued in all communities! Established in 1955, Helping Hand is proud to serve over 70 surrounding communities by providing accredited and licensed Adult Programs as well as an ISBE-approved non-public Therapeutic Day School.

Helping Hand has been awarded "Best and Brightest Places to Work" for both Chicago and the Nation for 6 years in a row! This award is a reflection of the incredible talent and commitment shown by our HH team members every day.

If you're ready to join our incredible team, apply today!

Helping Hand Perks

• Traditional medical (BCBS of IL), dental, and vision insurance.
• Supplemental and voluntary benefit options available with employer-paid Group Life/AD&D, STD, and LTD.
• Team member appreciation events and recognition throughout the year
• Tuition reimbursement
• Paid holidays
• Paid vacation
• Paid personal days after 1 year of service
• Accrued paid sick time
• Employee Assistance Programs
  
  

a Typical Day For You At Hh

• Promote the individual’s personal development and quality of life in a way determined by the individual and his/her support team in an environment conducive to freedom, informed personal choice, and participation.
• Act as the liaison to identify, support and coordinate services for individuals served across internal departments as well as external environments which include, but are not limited to; families, ISC Agencies, provider agencies, DHS, Medicaid/Medicare, medical providers, schools, hospitals, rehabilitation facilities, therapists, etc.
• Effectively communicate and coordinate with the individual’s Interdisciplinary Team (IDT) and external entities to ensure continuity of care.
• Provide opportunities to increase service satisfaction by responding to the needs of individuals served in a timely and effective manner.
• Ensure that the individual’s health is monitored, and safety precautions are put in place for continuity of care.
• Coordinate and facilitate internal and external meetings with and for the individual served.
• Coordinate, monitor, and advocate with and for the individual being served in all areas related to the planning, development, and evaluation processes of person-centered planning and implementation strategies.
• Implement desired outcomes of individuals served to help fulfil their hopes, dreams, and goals for their future by creating clear instructional methods for the IDT to follow and implement.
• Ensure that documentation as part of the person-centered planning and implementation strategy processes are completed on time and in accordance with DHS regulations and Helping Hand’s policies and procedures. These documents and duties include, but are not limited to; implementation strategy, monthly QIDP notes, ICAPs, SLOFs, medical appointments, home visits, SAMAs & PSRs (HRST), risk assessments, consent packets, self-directed assistance, financial assistance, etc.
• Based upon the services being delivered to the individual, assist the individual in accessing and maintaining funding (SSI, SSDI, Medicaid/Medicare, LINK/SNAP benefits), transportation services, employment, medical services, community integration, and home-based waiver services.
• Act as a support to the Case Management department and agency when needed by assisting with “in-house” clinics, assisting with medical appointments, relaying any important information relating to statewide changes, changes with DHS regulations, change with any external agencies that Helping Hand regularly works with, and/or any changes that effect the way services are provided, and promoting a positive work environment.
• Regularly maintain and update the files of individuals served in accordance with Helping Hand’s “File Review” standards as well as DHS standards is of paramount importance in terms of being reviewed by external entities such as, but not limited to: DHS, OIG, ISCs, CARF, etc.
• Conduct home visits including visiting, monitoring, and observing clients where they live, while under medical care, and in day programming.
• Train and support through individualized plans in areas such as: activities of daily living, community integration, health and wellness, behavior plans, counseling plans, and leisure skills.
• Must attend all team and agency meetings as scheduled.
• Other duties as assigned.
  
  

Qualifications

LAND THIS OPPORTUNITY BY HAVING:

Education

• Bachelor's degree in Psychology, Social Work, or a related field required.
• QIDP certification (preferred).
  
  

Experience

• One (1) year of experience working with individuals with intellectual and developmental disabilities.
  
  

Skill Sets

• Exceptional problem-solving and time management skills.
• Excellent organizational skills and the ability to multitask and prioritize multiple urgencies as required.
• Exceptional interpersonal and communication skills, both verbal and written.
• Valid Driver's License with an acceptable driving record and ongoing personal motor vehicle insurance required.
• Ability to pass PACE certification requirements (preferred).
• Ability to promote and adhere to company values.
• A commitment to a diverse, inclusive, and equitable work environment.
  
  

Work Environment

• The person in this position may encounter clients exhibiting physical aggression; must be comfortable working in periods of crisis and feel comfortable de-escalating individually or as a team.
• The person in this position needs to occasionally move about inside the office to assist clients, access file cabinets, office machinery, etc.
• The ability to observe details at a close range (within a few feet of the observer).
• Consistently position self to maintain files in cabinets or assist clients.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in all situations.
• Ability to work in a fast-paced environment.
• Ability to work both independently and collaboratively to ensure safe and efficient delivery of services.
• Must be able to self-transport to work and home visits.
  
  

Helping Hand welcomes diversity and provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Individual and Family Services

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