Case Manager - Prescription Assistance

MaineHealth; South Portland (ME); On-site; USD 52,000 - 71,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth in South Portland, ME is seeking a Case Manager – Prescription Assistance to coordinate with providers, pharmacy staff, and pharmaceutical companies to research and resolve medication needs and manage PAP applications. The role involves advocating for members, screening for eligibility for local/state/federal programs, and helping locate community resources to ensure access to medications.

This full-time/day shift position offers competitive benefits including paid parental leave,

Qualifications

• Associate’s or Bachelor’s Degree in Social Services, Pharmacy, or healthcare field preferred.
• Two years of experience in social/human services, pharmacy, healthcare management, or related field required.
• Community outreach experience and networking required.
• Experience in public speaking required.

Responsibilities

• Research and resolve recurring and urgent medication needs for PAP applications.
• Advocate for members and screen eligibility for local/state/federal programs.

Skills

Social services experience

Pharmacy experience

Public speaking

Healthcare management

Education

Associate’s or Bachelor’s Degree in Social Services, Pharmacy, or healthcare field

Job description

Location: South Portland, ME
Facility: MaineHealth Corporate
Schedule: Full Time
Shift: Day
Job Category: Clerical/Administrative Support
Req #: 99017
Date Posted: Oct 29, 2026

Clerical/Administrative Support
Req #: 99017

Summary:
The Case Manager – Prescription Assistance role is responsible for interacting with medical providers, pharmacy staff, and staff at pharmaceutical companies to research and resolve recurring and/or urgent medication needs, administer and track the status of Prescription Assistance Program (PAP) applications, advocate on behalf of members, screen program members for eligibility for local/state/federal programs, and assist with finding community resources.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: Associate’s or Bachelor’s Degree in Social Services, Pharmacy, or healthcare field preferred.
• Experience: Two years of experience in social/human services, pharmacy, healthcare management, or related field required. Community outreach experience and networking required. Experience in public speaking required.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $52,499.20to $71,052.80per year.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected] .

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

Join our Talent Network so we can keep you updated about upcoming events, system updates, and jobs that match what you're looking for