Case Manager (Pool/PRN)

Connections Health Solutions; Leesburg (FL); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Basic Life & AD&D

Short/Long-Term Disability

401k with match

Paid time off 160 hours

Parental leave

Health Savings Account

Flexible Spending Accounts

Employee Assistance Program

Job summary

Connections Health Solutions is hiring a Case Manager to support crisis services in Virginia. You will facilitate admission intakes, treatment planning, discharge planning, and coordination with families, clinics, and external providers.

The role requires a QMHP and knowledge of the Virginia behavioral health system, with a strong focus on person-centered care. Responsibilities include educating on treatment consents, coordinating interdisciplinary team meetings, and maintaining thorough

Qualifications

• QMHP credential required or preferred.
• Knowledge of Virginia behavioral health system required.
• State vaccination policy compliance.
• Virginia background checks (DBHDS) required.
• Fingerprint clearance required.

Responsibilities

• Facilitate admission intakes and discharge planning.
• Coordinate care with treatment team and providers.
• Educate individuals on consent for treatment and disclosures.
• Document services and maintain EHR records.
• Manage a caseload and act as liaison with partners.

Skills

QMHP

Team collaboration

Education

Bachelor’s degree in behavioral health or related field

Master’s degree (preferred)

Job description

We’re not just behavioral health people—we’re crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

• +$2/hr -> Monday-Thursday Nights
• +$3/hr -> Friday-Sunday Nights
• +$2/hr -> Saturday-Sunday Days

What You’ll Do:

The Case Manager facilitatesadmission intakes, treatment planning,discharge planning, obtaining collateral andassistingin the legal processandinitiatingpersonalized care for individuals who are in crisis and stabilizing from crisis.Works collaborativelywiththeinterdisciplinarytreatmentteam tocoordinatecareanddischargeplanningforIndividuals, their family members, clinics, local providers, and/or other referral sources.This position will carry a caseload and act asambassadorto community partners.

• Educates and informs individuals ofconsentsfor treatment and authorizations for use and disclosures.
• Participatesregularlyin Interdisciplinary Treatment Team meetings.
• Collaborates with the Treatment Team to develop and implement an individualized person-centered TreatmentPlanthatisappropriateforbriefintervention.CompletethesignedTreatmentPlanandreview with eachindividual andany other involved parties.
• Gather collateral from theindividualand involved partiesto provide a thorough assessment of what anindividual’s’needs are for treatment and discharge.
• Activelycoordinatecareand provide referralsforindividualstoensureservicesarecoordinatedwithbothfacilitystaffand external providers.
• Identifyand address gaps in service needs for participating parties in service delivery to theindividual andmakeappropriate recommendationstomeet Individuals’needs upon discharge.
• CollaboratewithInterdisciplinaryTreatmentTeamtoengage,monitor,andcommunicatewiththeindividual,ensuring that safety ismaintainedwhile meeting the individual’s needs.
• Maintaintheclinicrecord,includingdocumentationofactivitiesperformedaspartoftheservicedelivery process.Obtain signatures fromindividualsregardingtreatment, as necessary. Document all services and Individuals’activities in the Electronic Health Record (EHR)regardingbrief interventions, coordination of care, discharge planning, treatment planning,and any other pertinentinformation.
• Maintain a working knowledge of theVirginiaInvoluntary Commitment process.
• MaintainaworkingknowledgeoftheDBHDS and DMAS behavioralhealth system.
• Participateinindividualandgroupsupervisionasrequired.Participateinongoingeducation,includingin-services, training, and other activities tomaintainand improve competency.Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor.
• Complete all required training, attend monthly meetings, andmaintainrequired competencies.
• Coordinates civil commitment process with all necessary stakeholders.
• Provide daily programming/groups.
• Performsallotherdutiesasassigned.

What You’ll Bring:

• A Bachelor’s degree in behavioral health or related field

• Knowledge of the Commonwealth of Virginia behavioral health system of care and resources within it

• Qualified Mental Health Professional (QMHP)

• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment

• State of Virginia Fingerprint Clearance

• Must be able to pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check

• Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search

It would be great if you had:

• Master’s degree in behavioral health or related field

• Licensed Mental Health Professional (LMHP)

• Experience working with children, youth, families, and adults with behavioral health issues

• Knowledge of and experience with the Virginia involuntary treatment process

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan

Connections Health Solutions is proud to be a Second Chance Employer.

Actual compensation is based on relevant experience, education, internal equity, and budget.

Virginia pay range

$30.20—$37.08 USD

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Recruitment Fraud Warning

Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.

Please note:

• Official communications come only from an email address ending in @connectionshs.com.
• We will never extend an offer without completing our formal interview process.
• We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process.

If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact [e-mail] to verify its authenticity before responding.