CASE MANAGER PHI SAMHSA

Puerto Rican Cultural Center; Chicago (IL); Sur place; USD 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Vision

Dental

PTO

Résumé du poste

The Puerto Rican Cultural Center in Chicago, IL is seeking a Case Manager to provide direct and indirect services supporting follow-up, referrals, and data entry for HIV, behavioral health, and substance use prevention and care.

You will engage frontline staff, work with diverse communities, explain PrEP and U=U, maintain confidentiality under HIPAA, and collaborate with hospitals and community partners to link clients to care.

Qualifications

• Experience providing outreach and working with underserved populations.
• Knowledge of HIV and community resources, preferred
• 1 year of experience working in an HIV-related field or social services, preferred
• HIV Test Counselor or any other HIV prevention training, preferred

Responsabilités

• Provide support, advocacy, information, resources, and referrals to participants to ensure linkage to care.
• Train and conduct HIV testing and counseling.
• Enter data and complete required documentation accurately and promptly.
• Collaborate with a multidisciplinary team while also interacting with a diverse group of clients, visitors, and external and internal contacts.
• Explain PrEP and U=U to those living with HIV and refer to PrEP.

Connaissances

Outreach with underserved populations

HIV knowledge and resources

HIV prevention training or counseling

Bilingual English/Spanish

Interpersonal and writtencommunication

Formation

Bachelor’s degree in social work, public health, science, or another health related degree

Outils

Microsoft Office

Description du poste

PRCC ORGANIZATIONAL OVERVIEW

The Puerto Rican Cultural Center (PRCC) Juan Antonio Corretjer is a $22 million 501(c)3 nonprofit organization established in 1973, based in the Humboldt Park community of Chicago, Illinois. The PRCC is an activist-oriented institution built on the foundational principles of self-determination, self-actualization, and self-sufficiency. We provide educational, health, and cultural services that promote holistic community development and long-term sustainability that is rooted in community, driven by justice, and focused on empowerment. Since its inception, the PRCC has maintained a strong focus on social justice and public policy issues, supported by over 75 community organizations, universities, local businesses, government agencies, and foundations.

POSITION DESCRIPTION

Under the direction of the Program Coordinator, the Case Manager will provide direct and indirect services to support follow-up, linkage, and referrals, and data entry for HIV, behavioral health, and substance use prevention and care for individuals living with HIV or with substance misuse issues. The Case Manager will be the front-line staff involved in client engagement and building strong relationships with people living with HIV. The Case Manager will help clients stay engaged in medical care and adhere to their medications. They are committed to removing the client’s barriers to care by identifying critical resources for clients, helping them navigate through healthcare services and systems, and promoting client health. They will be linked to treatment and medication in less than 30 days. They are committed to building strong relationships with community partners, including hospitals, FQHCs, community-based organizations, and supports, to foster positive client health outcomes.

The Case Manager will work closely with participants identified as high risk and living in the Chicago area to provide follow-up to HIV testing and counseling, behavioral health and substance abuse screening, administer questionnaires, enter data, and provide and track referrals as needed. The Case Manager must explain PrEP and U=U to those living with HIV and vulnerable to HIV. Those vulnerable to HIV should be referred and linked to PrEP. The Case Manager will maintain client confidentiality, follow HIPAA regulations, and respectfully represent PRCC and the designated programs in the community.

TO PERFORM THIS JOB SUCCESSFULLY, AN INDIVIDUAL MUST BE ABLE TO PERFORM EACH ESSENTIAL DUTY SATISFACTORILY. THE REQUIREMENTS LISTED BELOW ARE REPRESENTATIVE OF THE KNOWLEDGE, SKILL, AND/OR ABILITY REQUIRED. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM ESSENTIAL FUNCTIONS.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide support, advocacy, information, resources, and referrals to participants to ensure linkage to care, acting as a liaison between internal and external participants, visitors, and staff
• Train and conduct HIV testing and counseling
• Train and implement the CMS program with identified youth and make appropriate referrals as needed
• Fill out and be responsible for keeping logs and numbers of all participants in the education classes and outreach activities
• Engage in participant interactions via telephone and in-person to identify, advocate, and meet participant needs to ensure linkage and engagement to HIV care, substance misuse, and behavioral health services, including prevention services such as PrEP
• Attend PRCC and Public Health Initiatives (PHI) events as needed to provide support in administering screening questionnaires, intervention, providing referrals to PrEP, Behavioral or Substance Use Services
• Retrieve and enter information on assigned systems (EvalWeb, Excel, or other databases) and confirm and verify participants’ current information
• Complete required documentation of services accurately, promptly, and thoroughly by the department standards to ensure documentation and reporting comply with all regulations
• Collaborate with a multidisciplinary team while also interacting with a diverse group of clients, visitors, and external and internal contacts
• Review all participant forms and ensures files are complete and in compliance with contract requirements
• Perform general clerical tasks as assigned, which may include, but are not limited to filing, processing paperwork, data entry, scanning/photocopying, agenda creation, minutes, encounter reports, scheduling, and other similar tasks and activities
• Participate in ongoing training, staff development, and program evaluation activities
• Attend the PRCC and program-specific and organizational activities and meetings, including but not limited to the monthly General Assembly, Integration meeting, and data.
• Participates in organizational annual events, including but not limited to the Puerto Rican People’s Parade, Fiesta Boricua, Three Kings Day, and Haunted Paseo Boricua
• Performs other functions assigned

This role requires adherence to all PRCC written standards, including its Standards of Conduct, policies and procedures, and regulatory compliance requirements. Compliance will be reviewed during regular performance evaluations.

QUALIFICATIONS

• Experience providing outreach and working with underserved populations
• Knowledge of HIV (its physical and emotional effects) and community resources, preferred
• 1 year of experience working in an HIV-related field or social services, preferred
• HIV Test Counselor or any other HIV prevention training, preferred

SKILLS

• Bilingual - English/Spanish preferred
• Must demonstrate excellent interpersonal, verbal, and written communications skills
• Demonstrated ability to build relationships, and work effectively with people of diverse backgrounds
• Exercise tact, objectivity, sensitivity, strategy, and judgment in dealing with a variety of people with a variety of co-occurring disorders
• Experience and knowledge of Microsoft Office software

LICENSURE

• IL Driver’s license and access to a privately owned insured vehicle

EDUCATION

• Bachelor’s degree in social work, public health, science, or another health related degree preferred

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

OSHA Category: equal-opportunity regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues are not a condition of employment.

Job Type: Full Time

Pay: $50,000

Benefits: Health, Vision, Dental, PTO

Equal Employment Opportunity Statement

The Puerto Rican Cultural Center (PRCC) is an equal opportunity employer that is committed to creating a welcoming workplace that celebrates inclusion and diversity. The PRCC provides equal employment opportunity to all applicants and does not discriminate in recruiting, hiring, or promotion based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other basis or characteristic protected by federal, state, or local law. In addition, The PRCC is committed to providing reasonable accommodations for qualified individuals with disabilities.